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Customer Service Assessment

Organizational Development (OD) is committed to consistently delivering the highest quality service to our customers. We invite you to take a moment and complete this customer service form. Your candid response will help us evaluate our efforts and improve our service.

Please note that if you send the completed survey electronically, it will reach the Organizational development office with your e-mail address. If you prefer to comment anonymously, please print this form and send it to:

Grand Rapids Community College
Organizational Development
143 Bostwick NE
Grand Rapids, MI 49503


GRCC Raider Mascot with StudentEmail Address (username@server.com)

E-mail

Date of visit or service (09/01/98):

-- mm/dd/yy

Which OD unit provided the service?


To which employee group do you belong?


How would you rate the service you received?


How would you rate the Quality of the service you received?


How would you rate the Professionalism/Courtesy you received?


How would you rate the Overall Satisfaction?


Please provide additional comments or suggestions regarding ways service can be improved.


 


Updated on 09-JUN-09
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