Job Training - Computer Support Technician
Computer Support Technician
Class Length: 18 weeks
Days:
Monday - Thursday from 7:15am - 3:45pm (no Friday class)
Job Description:
Our Computer Support Technician (CST) program is designed to
prepare you for entry-level employment as a PC support specialist.
You will also prep for the nationally recognized COMPTIA A+ Hardware and
Software certification exam.
What will you learn while
in training?
- Basic Computer Concepts
- Hardware, Software, Telecommunications Networking and the Internet,
E-Commerce, and Ethics
- Technical Writing, Problem-Solving and Customer Service for
Information Technology (IT) Professionals
- PC Repair and Maintenance and A+ Certification Preparation
- Data Storage
- Networks, Modems, and the Internet
- Processing and Memory
- Input and Output Devices
- Understanding and Using Operation Systems
What skills do you need to
have prior to beginning training?
The student should have an interest in computers and possess their own
system. Students are also required to score at least a level 5 on
their Work Keys Assessment.
How much can you make?
Skilled entry-level wages currently average up to $15.00 per hour,
depending upon the company and the competency and experience of the
applicant.
 Where is it?
The Computer Support Technician program
is located on the Grand Rapids Community College campus in the Applied Technology Center (ATC)
151 Fountain Street N.E.
Grand Rapids, MI 49503
(616) 234-3800
training@grcc.edu
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