GroupWise Help
If you would like to access GroupWise from off campus please go to the following website: http://mail.grcc.edu
**you will need to have set a GroupWise password to access email from off campus**
GroupWise 7 Tips and Tricks
Search Once, Find a Thousand Times in GroupWise 7
If you often search for the same type of item in your GroupWise folders, you can make that search permanent by creating a find results folder. All you have to do is perform the initial search. GroupWise will do the rest.
Perform a GroupWise Search
1. Select Tools | Find or click the Find button on your GroupWise toolbar.
2. Enter the search criteria on the Find tab.
3. Click OK.
Create a Find Results Folder to Save Your Search Results
1. In the Find Results window, select File | Save As Folder.
2. Name and place the folder appropriately.
3. Check Find new matching items each time the folder is opened to renew your search results.
4. Click Finish.
5. Close the Find Results window.
GroupWise 7 can make your Find Results folder even more useful. You can use your Find Results folder to find attachments you misplaced, or you can create a panel based on your Find Results folder to quickly see the items you need.
Adding Custom GroupWise 7 Home View Panels
In addition to the pre-defined panels you can add to your Home View, you can also create custom panels that point to any folder you’ve created. You may want to create a custom panel that shows the unread messages in a folder you’ve created to receive all the e-mails from your boss, or you may want to create a panel that points to a specific address book. You can choose to filter custom panels and to view them with several different options.
Follow the steps below to create and add a custom panel to your Home View:
1. Click the arrow at the right of any current panel header.
2. Select Add Panel from the menu that appears.
3. Click New Panel.
4. Type a name for the new panel.
5. Select a folder you want the panel to point to by clicking the Change Folder button.
6. Select a folder and click OK.
7. Click the More Display Settings button to choose options on how the panel will display the items in the selected folder, and click OK.
8. Click the Filter button to filter your items according to the criteria you specify, and click OK.
9. Click OK to exit the Create Panel dialog.
10. In the Add Panel dialog, select the panel you just created and click Add.
Accept Proxy Appointments from Your GroupWise 7 Home View
In addition to the pre-defined panels you can add to your Home View, you can also create custom panels that point to any folder you’ve created. You may want to create a custom panel that shows the unread messages in a folder you’ve created to receive all the e-mails from your boss, or you may want to create a panel that points to a specific address book. You can choose to filter custom panels and to view them with several different options.
Follow the steps below to create and add a custom panel to your Home View:
1. Click the arrow at the right of any current panel header.
2. Select Add Panel from the menu that appears.
3. Click New Panel.
4. Type a name for the new panel.
5. Select a folder you want the panel to point to by clicking the Change Folder button.
6. Select a folder and click OK.
7. Click the More Display Settings button to choose options on how the panel will display the items in the selected folder, and click OK.
8. Click the Filter button to filter your items according to the criteria you specify, and click OK.
9. Click OK to exit the Create Panel dialog.
10. In the Add Panel dialog, select the panel you just created and click Add.
Creating a Contacts Home View Panel in GroupWise 7
Instead of switching to an Address Book in GroupWise, you can see the people you need to contact right in your Home View. Here’s how:
1. Click the Modify Panel Settings arrow in the top right-hand corner of any of your existing Home View panels.
2. Select Add Panel.
3. Click New Panel.
4. Name the New Panel appropriately (e.g. Contacts).
5. Select Selected Address Book.
6. Choose the address book you want to view from the drop down list.
7. Under Choose Display Settings, select Details.
8. Click OK.
9. Click Add.
10. Drag and drop the panel to the Home View position you desire.
You can further customize your address book panel by filtering for specific contacts, or you can create another address book panel that points to a different address book.
See More Calendar Views in GroupWise 7
You don’t have to stick to Day, Week, Month, and Year Calendar views. GroupWise has many other views built right in—and you can make a button for each view. Here’s how:
1. Click the Calendar tab or folder to view your main GroupWise calendar.
2. Right-click the Calendar toolbar and select Properties.
3. Click New View . . .
4. Choose a view in the View drop-down list.
5. Enter a name for the new view in the Name field. (This name will show next to the button you create.)
6. Click OK and then OK again.
7. A new button will appear on your Calendar toolbar. Click it to see the view you selected.
To delete a Calendar View button
1. Right-click the Calendar toolbar and select Properties.
2. Select the view you wish to delete.
3. Click Delete.
4. Click OK.
You can use this tip to create multiple Multi-User View buttons for your Calendar. If you have proxy rights to several calendars, it might be useful to have different Multi-User View buttons for each calendar. You can then label each button according to the team, calendar, or task it shows.
1. Right-click the Calendar toolbar and select Properties.
2. Click New View . . .
3. Select Multi-User. Do not select Multi-User (default).
4. Name the view according to the calendar it will show.
5. Click OK and then OK again.
6. The Multi-User selection dialog will appear.
7. Select the proxy calendar(s) you wish to access using this Multi-User view.
8. Click OK.
See More of Your Appointments in the GroupWise 7 Home View
When you show your appointments, notes, and tasks in one Home View Calendar panel, you have to scroll through your appointments to see a complete view of your day. Instead of scrolling, follow this tip to see only the time intervals you need to see.
1. Right-click anywhere inside the appointment section of your Home View Calendar panel.
2. Select Time Interval.
3. Choose a longer time interval than 30 minutes between appointments.
Because most schedules aren’t booked every 10, 15, or even 30 minutes, reducing the time interval that shows on your calendar can give you a better overall view of your daily schedule.
Creating Multiple Calendars in GroupWise 7
Between different projects at work, your personal schedule, and company events, your GroupWise calendar may begin to get a little muddled. You can make it clear again by creating multiple, color-coded calendars in GroupWise 7. Follow the steps below to create a new calendar:
1. If your GroupWise Folder list does not currently appear, click the Folder List button at the top right of the GroupWise screen.
2. Click the Calendar folder to select your main GroupWise calendar.
3. Right click the Calendar folder and select New Calendar from the menu that appears.
4. A new calendar will appear under the main GroupWise calendar.
5. Type a name for your calendar.
6. Click the grey box next to the calendar and choose a color for your calendar items from the pop-up color selector.
7. Click the new calendar to view only the items scheduled on that calendar, or place a checkmark in the box next to the calendar and click the main GroupWise calendar to view all the color-coded calendar items.
Sharing Calendars in GroupWise 7
Want to share due dates for a project with your project team without publishing your whole calendar? The new GroupWise 7 multiple calendar feature makes it easy. Here’s how:
1. Create a calendar for all your project’s due dates.
2. Right-click the newly-created multiple calendar and select Sharing . . . from the menu.
3. Select the Shared with option.
4. Either type in the names of the colleagues you want to share the calendar with OR click the Address Selector button to select them from your address books.
5. Click on the names you selected in the Share list and select the permissions levels for each person.
6. Click OK.
7. Type a message for the Shared Folder Notification, if desired.
8. Click OK.
Viewing a Proxy Calendar in Your GroupWise 7 Home View
The new GroupWise 7 Home View can not only give you an overall picture of your day, but it can also give you a glance into the day’s schedule for those for whom you have proxy rights. So, if you’re tired of switching proxy views, here’s how to create a panel that will show you your proxy’s schedule in your Home View:
1. Click the panel menu arrow at the top right of any of your existing Home View Panels.
2. Select Add Panel.
3. Click New Panel.
4. Name the new panel according to the proxy’s name.
5. Click Change Folder.
6. Select your GroupWise Calendar.
7. Click OK.
8. Click More Display Settings.
9. In the View by menu, select Calendar.
10. In the Calendar Views menu, select Multi-User.
11. Choose the calendar items you wish to display.
12. Choose the number of days you wish to view at one time.
13. Click OK.
14. Click OK again to exit the Create Panel dialog.
15. Click Add to add the panel to your Home View.
16. In the Multi-User List dialog that pops up, check the name of the person’s calendar you wish to view.
17. Click OK.
Using Quick Filters in GroupWise 7
When you need to quickly find a message you’re sure is in a particular folder, try using a quick filter before you use find. Here’s how:
1. Select the folder or Home View panel where you know the message you’re searching for resides.
2. Type the information you know about the message (sender’s name, subject, etc.) in the Quick Filter field on the right side of your GroupWise 7 status bar.
3. The filter will automatically hide any items that don’t match the criteria, displaying only the items with the criteria you’re searching for.
4. Open the message and perform the actions you need to.
5. To clear the filter, press ESC or click the two colored circles and select Clear Filter.
Adding Date Headings (Group Labels) in GroupWise 7
When long lists of messages seem to crowd your GroupWise folders, you can make things look a little more organized (even if they’re not) by adding date headings. The date headings in GroupWise are called Group Labels and can be added to any folder or panel display. Follow the steps below to organize your GroupWise mailbox using Group Labels.
1. Right-click the Mailbox navigation tab and select Properties.
2. Click the Display tab.
3. Check the Show Group Labels box.
4. Click OK.
5. Change the Display settings name if you wish.
6. Click OK.
Searching Message Attachments in GroupWise 7
When you know you received an attachment that contains important information for your current project, but you can’t remember who sent it to you or what the message itself contained, you can use GroupWise to search the contents of your attachments, not just the attachment list. Follow the steps below to simply search the contents of your message attachments.
1. Select Tools | Find or click the Find button (looks like a magnifying glass) on your GroupWise main toolbar.
2. Click the Find tab.
3. Make sure the first text box is labeled Full Text.
4. Enter the text from your attachment you’d like to search for.
5. Select any other criteria to further narrow your search.
6. Click OK.
7. Double-click the correct message when it appears in the Find Results window.
Adding Navigation Tabs in GroupWise 7
The new GroupWise 7 Navigation bar can help you access the GroupWise folders you use most often. The Home, Mailbox, Calendar, Sent Items, and Contacts tabs are available by default, but you can also add other tabs for folders that you access often.
Follow the steps below to add a new tab to your Navigation bar:
1. Right-click the Navigation bar.
2. Select Customize Nav bar . . .
3. Click the plus (+) sign next to a folder in the folder list to expand its contents.
4. Check the folder you wish to create a tab for.
5. Click OK.
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Tips and Tricks provided by permission of BrainStorm
http://www.brainstorminc.com/
Updated on 16-AUG-07
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