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Information Technology

Customer Support

Our goal is to better help you, the community, understand and utilize your technology at GRCC.
Students may contact the Student Technology Helpdesk for assistance.

We're here to handle your needs...

  • IT Customer Support Desk
  • Workstation Technical Support
  • Lab Systems
  • Account Provisioning
  • Network Resource Access Rights

Staff Technology

IT Help Desk Labs - Instructional Videos

FAQs and Reference

Technology Articles

Dial Up Assistance

Contact Information

(616) 234-3688
ithelp@grcc.edu

Please include the following information with your email:

  • A complete description of the problem.
  • Your phone number and location.
  • The location of the printer and the Laser's Resource ID number for printer problems.
  • Any other information, error messages and screen captures that will help solve the incident.

Phone Support Hours

7:00 am - 9:00 pm M - Th
7:00 am - 8:00 pm Friday

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Updated on 06-NOV-09
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