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Department Plans

Academic Support Services
Academic Support Department Branding ((Lab Coordinators/All) (John Cowles)

Academic Support will develop a uniform/unified brand to make our services more recognized college-wide and as a result, have more students utilize the services available.

Academic Support Services
College Reading & Learning Association (CRLA) Level 2 Certification ((Lab Coordinators/All) (John Cowles)

Our students deserve the best support we can possibly provide for them. In order to ensure that we are providing quality tutoring services which incorporate the best practices in the profession and meet the standards accepted in the field, we will seek the Level 2 CRLA Certification. This will help us improve our program and develop additional training for tutors to further develop their skills.

Academic Testing Center
Academic Testing Center web page redesign (VanOeveren / Thomas) (John Cowles)

This project, through the redesign of the Academic Testing Centers web page, will ensure that our testing center information is presented in a consistent and reliable manner, which will allows our students and community members to answer the majority of their Testing Center questions through information available on the web site

Academic Testing Center
Implementing campus-wide tester identification procedures, including online tester verification (VanOeveren) (John Cowles)

This project will implement campus-wide procedures for determining tester identification, including online tester verification. The Academic Testing center has been very involved with establishing the recommended HLC procedures for verifying online tester identities and will move into the ongoing phase of implementation, partnering with the Distance Learning and Instructional Technologies (DLIT) Department. It is expected that full implementation of the procedures will take place in the 15/16 academic year and/or in conjunction with the enactment of mandatory distance learning orientation This project indirectly supports the completion agenda

Adult Education & Grand Rapids Learning Center
Grand Rapids Learning Center (David Selmon)

Be more intentional regarding program graduates' plan of action post-secondary completion. We want to increase by 5% the number of students arriving at a post-secondary college program or training.

Adult Education & Grand Rapids Learning Center
Implementation and monitoring of new assessments. (David Selmon)

To ensure student success through implementation and monitoring of new assessments. The goal of this project is increase the retention and persistence of ESL students who transition to the ABE (Pre-GED) program. This will increase the effectiveness of testing and the department will be able to move students from one program to the other quickly..

Adult Education & Grand Rapids Learning Center
Provide Adult Education students with GRCC email and j drive (David Selmon)

The goal is to give access and support to Adult Education students to GRCC e-mail and j drive to all Adult Education students. This will improve support services to instill technology skills necessary to be effective learners, citizens and individuals.

Athletics
Growth of Athletic Department (Edward Wells)

To explore the opportunity and capacity to increase GRCC enrollment, transfer, and completion through the growth of the Athletic Department. Specifically looking at the addition of new athletic programs to increase student enrollment.

Athletics
Improving Recruitment Methods (Edward Wells)

The goal of this aciton project is to increase effectiveness and speed of communications with prospecitive student-athletes. By streamlining and standardizing points of contact between High School Student-Athletes we hope to imporve the overall recuriting talent and depth while deminishing the number of players lost to competing two year schools.

Business & Financial Services
Capital projects (Victoria Janowiak)

Provide leadership, financial support, oversight and monitoring of campus wide capital projects.

Business & Financial Services
Explore options for campus food services (Victoria Janowiak)

The contract with Creative Dining ends in June 2016. During the 15/16 year we will need to explore options for campus wide food services and opportunities for expanding/increasing food choices on campus.

Business & Financial Services
Strategic Master & Space planning (Victoria Janowiak)

Explore options for leveraging under-utilized assets as identified in the updated Master Plan. Establish 3 year space allocation recommendations to address identified needs.

Campus PD
Clery Compliance (Rebecca Whitman)

To move toward complete compliance with the Clery Act. We will build on the training received by Chief Whitman and Sgt Heard in FY 15 to create a Clery Committee, update the ASR, create processes for study away and other off campus student activities verification, as well as other institution wide updates. Contingent on budget approval, we would like to bring in a consultant to conduct a voluntary audit once we think we are ready. That will prepare us for a DOE audit when it happens.

Campus PD
Implimentation of Body Cameras (Rebecca Whitman)

Provide body worn cameras for each individual patrol officer and sergeant.

Cashier
Differential Tuition (Jane Mohr)

To develop and implement a process of charging different tuition rates based on the cost of the individual programs.

Cashier
Image Now (Jane Mohr)

The goal of Image Now is to eliminate paper, organize processes, and have more hands on access to forms and information in the Cashier's Office.

College Advancement Office
Faculty and Staff Campaign (Erin Cisler)

Increase faculty and staff contributions to the foundation by 50% - ultimate goal is to have 100% faculty and staff participation.

College Advancement Office
Foundation Operations Assessment Audit (Erin Cisler)

This action project will help to chart a path for the future of the foundation and will serve as a road map for the continued improvement of efficiencies and overall effectiveness and impact of the foundation.

College Advancement Office
Fundraising around the Main Building Renovation of the Student Services Area ' 1st floor and G-2 (Note: this project is totally dependent on the college's ability to match $2.5 million donor funds) (Erin Cisler)

Raise approximately $2.5 Million for the complete renovation of the Student Services area of the Main Building - 1st Floor and G-2

College Advancement Office
Stewardship Development Plan (Erin Cisler)

Determine the most appropriate donor database for a Foundation of our size and for the number of distinct donor and alumni records that we have currently in our PeopleSoft.

Communications
Enhance the communications department homepage (website) (Leah Nixon)

The goal of this department action project is to provide a "one-stop" access point for key stakeholders (internal and external) for campus news, communications department resources such as the graphic identity guide, brand management standards, and current marketing campaigns, among other departmental projects and work items. It will serve as the main access point for all information pertaining to CAP 1.1.2: Improve access through strengthening the GRCC brand.

Communications
Redesign grcc.edu homepage (Leah Nixon)

The goals of this department action project are to: 1) create responsive design into grcc.edu; 2) develop the college's main marketing tool into a more user-friendly portal that promotes and supports students (from application, to enrollment to completion); 3) make gains toward successful completion of CAP 1.1.2: Improve access through strengthening the GRCC brand.

Counseling & Career
A. Student Success Connections- Rebuilding Advising (Lynnae Selberg)

The goal of this project is to broaden and deepen the connections we have made across campus through the advising services we offer students. We will focus on an overall assessment related to student access to our services, the delivery our services, the use of technology to enhance our services, and defining the particulars of our service and how some aspects can be improved by leveraging the improvements related to access, delivery, and technology. We will then enhance our connections with our campus and community partners the share our new approach to advising services, resources and tools available to students.

Counseling & Career
CAP 3.2.1 Develop a comprehensive transfer student support structure (Lynnae Selberg)

The purpose of this project is to develop a comprehensive student support structure by integrating services for students on a transfer pathway. The student support structure that is developed will encourage more students to explore the opportunity for continuation of their education and ensure that those students planning to transfer are able to do so successfully.

Dean Acad Outrch
Middle College Programs (Daniel Clark)

Dean Acad Outrch
Part - Time Evening Off Campus Students - CAP 1.3.2 (Daniel Clark)

CAP: 1.3.2 Create and improve student services for part-time evening off - campus students

Dean Stud Affairs
CAP 1.5.1: Design Graduation Initiatives to Increase Degree or Certificate Completion - Tina Hoxie (Tina Hoxie)

to develop an engaging outreach and communications that increase the number of students who complete their degree and certificates.

Dean Stud Affairs
CAP 2.2.1 Integrate All Career and Job Placement Services - Tina Hoxie (Tina Hoxie)

The goal of this project is the development of a proactive and relevant career and job placement services design that meets the changing and personalized needs of our students and alumni. The proposed service design would assist students and alumni in preparing for, and finding, employment while pursuing and completing their educational goals at GRCC. The project would assess internal and external resources, technologies and tools that would be needed to support the career ready services design. Integrated Career and job placement service models at CC's would be benchmarked for ideas and plan development. Career and Job reinforcing experience (internships, job shadowing and other) opportunities would be explored and assessed. Improve the process for self-reporting for job placement tracking for graduates. Will also work to improve technology and student access to those services.

Dean Stud Affairs
Web Page Redesign - Eric Mullen (Tina Hoxie)

1) Develop responsive design template/wireframe for grcc.edu homepage; 2) Develop grcc.edu (the college's main marketing tool) into a more student-focused, user-friendly portal (supporting students from application to enrollment to completion); 3) This project will support the successful completion of CAP 1.1.2: Improve access through strengthening the GRCC brand; 4) This project will support the successful completion of CAP 1.1.1: Improve outreach and recruitment to new students.

Dean Wrkfrce Dev
Alignment of Health Plan Codes with Financial Aid - (Paula Sullivan) (Fiona Hert)

Existing plan codes for GRCC health programs are not in optimum alignment with newer federal financial aid regulations. The goal of this project is to create plan codes that align with federal regulations that will allow students to receive maximum financial aid awards and maintain GRCC's compliance with financial aid regulations. The misalignment between the various health plan codes and financial aid became apparent last year. The financial aid department was able to make current processes fit with new regulations but only as a stop gap measure. This project will replace the multiple codes for students on waiting and ready lists in our health programs so that students are able to receive optimal financial aid benefits. Additionally, students will receive more appropriate academic counseling indicated by a plan code that more accurately identifies student interest. Objective: Increase SWD completion rates in credential attainment

Dean Wrkfrce Dev
CAP 2.2.2: : Benchmark and create processes to support the expansion and creation of career learning experiences integrated into curriculum and student experiences. (Amy Koning & Susan Lichtenberg) (Fiona Hert)

The purpose of this College Action Project is to benchmark and document the processes by which current career learning experiences exist at Grand Rapids Community College and integrate into curriculum. This document will provide the roadmap to potential new experiences that can be easily adapted in other occupational areas of the College. 1. Benchmark existing career learning experiences at GRCC. This will include, but not limited to: Apprenticeships, Internships, Co-ops, Clinical, Externships, Service Learning, Armen Awards, and Study Away. COMPLETED 2. Determine the internal and external processes by which each type of career learning experiences were developed. COMPLETED 3. Determine any gaps in the existing processes. COMPLETED 4. Develop a faculty Career Learning Experiences guide and a company brochure (or possible app) that will enable both parties to have the conversations in the creation and expansion of career learning opportunities for students at GRCC. (September 2015 - March 2016) 5. Determine a communication plan for both internal and external audiences. (January - March 2016) 6. Benchmark existing career learning experiences at GRCC. This will include, but not limited to: Apprenticeships, Internships, Co-ops, Clinical, Externships, Service Learning, Armen Awards, and Study Away. (September - December 2014) 7. Determine the internal and external processes by which each type of career learning experiences were developed. (September - December 2014) 8. Determine any gaps in the existing processes. (September - December 2014) 9. Develop a faculty Career Learning Experiences guide and a company brochure (or possible app) that will enable both parties to have the conversations in the creation and expansion of career learning opportunities for students at GRCC. (January - May 2015)

Dean Wrkfrce Dev
CCSTEP Grant - Operationalizing (Amy Koning) (Fiona Hert)

The goal of this action project will be to successfully implement the requirements of the CCSTEP grant proposal as outlined in the Technical Work Plan of the proposal. This will include the installation of the awarded equipment as well as the curricular changes outlined in each area of the awarded grant.

Dean Wrkfrce Dev
Connect employer driven employability or job readiness skills with GRCC institutional learning outcomes in programs and classes. (Julie Parks) (Fiona Hert)

Identify employability skills standards for occupational programs at GRCC and West Michigan employer requirements and align those skills into GRCC programs/classes. This project will be aligned with 2.1.1's schedule to ensure GRCC skills are aligned with job market data.

Dean Wrkfrce Dev
Faculty Onboarding Process - New SWD Faculty (Paula Sullivan) (Fiona Hert)

The purpose of this project is to continue work related to onboarding new faculty to SWD. This project may impact faculty hiring and evaluation processes as well as such trainings as the New Faculty Institute that will lead to support and training for new faculty.

Dean Wrkfrce Dev
Provide management and training on Perkins Grant requirements (Ann Sandberg) (Fiona Hert)

Provide training to the new Dean/VP of SWD on the requirements of the Perkins grant and our local annual and leadership grant.

Dean Wrkfrce Dev
SWD Web Page Clean Up and Development (Amy Koning) (Fiona Hert)

The goal of this project will be to clean up and unify the School of Workforce Development program pages. This goal was identified in preparation for the HLC visit in April, 2014. An HLC Webpage team was led by Dan Clark to address HLC Criteron 5A-H, 6 and 7. It was then noted that the SWD would like to conform to the College's website guidelines (under development) as well as provide a uniform look to the departments and programs within the school. The following was conducted in March 2014: HLC Webpage Committee to determine what primary pages should serve as content anchors. Work with Patrick Lapenna to determine any old SWD pages. Get a list of SWD users from Patrick Lapenna. (clean up if necessary) Work with DH/PD to eliminate any old webpages. This project will begin after the development of the College-wide Website Guidelines, to be developed by Communications. After this is developed, the following will be done: 1. Develop a webpage template that all SWD Programs will follow. 2. Facilitate a lunch & learn to roll out the webpage template to DH/PD and ESPs. 3. Determine any training needs to update the webpages. Work with Patrick Lapenna to deliver that training. 4. Finalize webpage updates to be ready for Fall 2015 semester. 5. Document a process to assure an annual update of all SWD webpages.

Dean Wrkfrce Dev
TAACCCT Michigan Coalition for Advanced manufacturing Grant (MCAM) Implementation - (Julie Parks) (Fiona Hert)

Ensure compliance with the outcomes of the Department of Labor Trade Adjustment Assistance Community College and Career Training Grant program for the Michigan Coalition for Advanced Manufacturing (TAACCCT MCAM). This project involves integrating contextualized foundation skills into job training programs, working with employers to ensure programs meet their workforce needs, expand relationships with Michigan Works agencies to break down barriers between the consortium, the College and the agencies, provide leadership to the consortium to align programs and processes across the state, work with faculty and staff on new offerings to meet the grant outcomes.

Dean of ISIS
Create a sustainable infrastructure for Distance Learning (Patricia Trepkowski)

Meet the HLC requirements for Distance Learning. Establish a sustainable structure to improve, maintain and grow the Distance Learning Program.

Dean of ISIS
Launch second round of APR (Patricia Trepkowski)

Use the learning from the last four years to improve the APR process, have a stronger curricular basis, simplify and focus the process, incorporate Curriculum mapping, implement faculty use of WEAVE online

Dean of Student Success & Retention
Expand the Reach of ABO to Support Additional Students-CAP 1.3.4 (John Cowles)

The purpose of this project is to enhance and expand the structure and functioning of the ABO model. This project will utilize both an empirical and theoretical approach to accomplish its agenda. This project will also place a deliberate focus on increasing institutional awareness, support and engagement with the ABO program. Goal: Increase the retention, course success and graduation rate of African American Male students by reaching additional students.

Dean of Student Success & Retention
Increase the Retention of Undecided Students-CAP 1.2.2 (John Cowles)

This project will develop ongoing campaigns to encourage undecided students to select a program of study. Undecided students will be divided into three groups: new undecided (0-24 earned credits), continuing undecided (25+ earned credits) and undecided students on academic probation (regardless of earned credits). Activities may include: targeted communications (email, phone, letter), workshops, direct interventions by advisors, counselors and success coaches. Goals: To decrease the number of continuing students listed as undecided, increase the student success rate of all undecided students and decrease the lost rate of this population.

Dean of Student Success & Retention
Increasing Student Success in Developmental Education-CAP 1.2.1 (John Cowles)

The purpose of this project is to establish a system of supports and strategies that enable students in AFP courses to successfully transition into traditional course work enabling them to accomplish their academic goals. Possible approaches include course acceleration, course integration and the development of a cohort based model for students enrolled in at least three AFP courses. If successful these approaches will benefit the individual student in his/her quest for transfer and/or degree attainment while as well increasing institutional rates of success and retention. Goals: To increase AFP course success rates, Reduce time spent in developmental education, and Increase percentage of students transitioning from AFP courses to credit bearing courses.

Dean of Student Success & Retention
Provide Enhanced Student Support for Latino Students-CAP 1.3.3 (John Cowles)

The purpose of the Latino project is to maximize or improve available resources and create new processes to support Latino student enrollment, persistence, graduation and transfer rates. Some of the associated activities that will seek to achieve this purpose are: --Complete a study of Latino students to better understand their needs (profile with key indicators of success, survey of lost students, and focus groups). --Create a GRCC Spanish portal for key information. --Develop a resource handbook for undocumented students (scholarships, etc.). --Review and update the GRCC application and have a Spanish version available. --Implement multiple activities for retention purposes (phone calls, e-mails, social media, milestone celebrations/events, workshops, etc.) Goals: --Increase enrollment of Latino students. --Increase persistence and graduation rate through additional support. --Establish new internal structures that support Latino student success such as the creation of a Latino Center, CLS 100 for Latino students, a leadership program, the establishment of an endowment for Latino Scholarships, etc.

Dean's Office - School of Arts and Sciences
Assist with CAP 3.1.1 (William Faber)

Until Mike is successful in encouraging the consolidation of the Transfer CAPS, Amy Kirkbride will assist Mike Vargo with this project and it will be part of her performance evaluation. This CAP will promote transfer activities for our students and our faculty that engage them with our primary transfer institutions.

Dean's Office - School of Arts and Sciences
Assist with CAP 3.2.2 (William Faber)

Melissa Polanco-Nunez will assist Bill Faber with this CAP. This will be part of Melissa's performance evaluation. Each semester, among other tasks, she will contact students who have apparently earned enough credits to transfer but are still at GRCC to (1) understand the reasons they are still here and (2) refer them to resources to help them achieve their goal of transfer.

Dean's Office - School of Arts and Sciences
CAP 3.1.3 (William Faber)

' Improved transfer pathways: o Continued development of premajors and articulated premajors within the academic departments and programs, o Development and dissemination of materials that explain and facilitate this process with academic departments (e.g., FAQS, best-practices documentation, process flowcharting, annotated Curriculog examples, etc.) ' Development, maintenance and tracking of Departmental Advising and Transfer Plans ' Increasing awareness among faculty and staff about available college resources thought to enhance student transfer rates.

Dean's Office - School of Arts and Sciences
Development of Training/Procedure Manual for DH/PD (William Faber)

Laura Caulk and Lilly Anderson will work together on this project, and it will be part of their performance evaluations.

Dean's Office - School of Arts and Sciences
Implement Year 3 of New Evaluation Process (William Faber)

Bill Faber will champion this project and it will be part of his performance evaluation. Serve on Faculty Evaluation Implementation Team and institute improvements (particularly in non-negotiated processes - e.g. FPE Form and Plan) of the new system. Melissa Polanco will support this work, and it will also be part of her performance evaluation.

Dean's Office - School of Arts and Sciences
Lead CAP 3.1.1 - Promote best transfer practices in the academic departments (William Faber)

It is anticipated (and hoped!) that the College Transfer Pathways CAPS will be consolidated, as it is acknowledged by many that these four CAPS are overlapping in their scope. At the present time, however, Mike Vargo will continue to lead CAP 3.1.1, though this work will hopefully conclude when the work of this CAP is folded into another. Until that time, working with a faculty team, Mike Vargo will continue to champion this CAP. This CAP will promote best practices at the department and program level. Amy Kirkbride and Melissa Polanco will assist with this work, and this CAP will be part of Mike's, Amy's and Melissa's performance evaluation.

Dean's Office - School of Arts and Sciences
Lead CAP 3.1.2 Transfer Infrastructure - HS to GRCC to 4 Year Schools (William Faber)

Lilly Anderson will lead this CAP to develop a robust structure for academic outreach efforts to increase and retain the number of high school students coming to GRCC, especially with an intent to transfer to a four-year institution. It will be part of her performance evaluation. Laura Caulk will support this work, and this will also be part of her performance evaluation.

Dean's Office - School of Arts and Sciences
Lead the Street to Completion Team on Transfer (William Faber)

Mike Vargo will lead this team. The team will continue specific intervention projects begun in 2013-14 and 2014-15, and expand its efforts to include strengthening our transfer model and creating new opportunities for transfer for our students. Mike will be the champion of the Transfer End of the Strategic Plan and, therefore, oversee progress on all CAPs associated with that end. Amy Kirkbride will support this work, and this project will be part of Mike's and Amy's performance evaluation.

Department of Experiential Learning
Engaged Department Initiative [Champion is Michael Schavey] (Urminda Firlan)

Two Academic Departments will strengthen their community engagement experiences to achieve key academic goals for students and faculty; enhance student learning and development; develop strategic community partnerships and establish a faculty culture that supports and rewards community-based work. This action project addresses the critical issue #3: Curriculum design and implementation. This action project is related to the following TLQM Process Measures: 1. Faculty are introduced and trained in experiential learning methods and practices. 2. Courses offering service learning, or Honors or have a study away experience are designated appropriately. 3. Stakeholders follow risk management procedures.

Department of Experiential Learning
Raising the profile of the Honors Program [Champion is Michael Schavey] (Urminda Firlan)

Align the program to the National Collegiate Honors Council's Basic Characteristics of a Fully Developed Honors Program. This action project addresses critical issue #1: Developing a core curriculum for the Honors Program. This action project is related to the following TLQM Process Measures: 1. Faculty are introduced and trained in experiential learning methods and practices. 2. Courses offering service learning, or Honors or have a study away experience are designated appropriately. 3. Stakeholders follow risk management procedures.

Department of Experiential Learning
Study Away Proposal [Champion is Chris Remley] (Urminda Firlan)

Simplify the Study Away Proposal process. This action project addresses critical issue #3 Curriculum design and implementation. This action project is related to the following TLQM Process Measures: 1. Faculty are introduced and trained in experiential learning methods and practices. 2. Courses offering service learning, or Honors or have a study away experience are designated appropriately. 3. Stakeholders follow risk management procedures.

Department of Experiential Learning
Tracking System for Honors Students [Champion is Michael Schavey] (Urminda Firlan)

Increase the number of students completing the Honors Program. This action project addresses critical issue #1: Developing a core curriculum for the Honors Program. This action project is related to the following TLQM Process Measures: 1. Faculty are introduced and trained in experiential learning methods and practices. 2. Courses offering service learning, or Honors or have a study away experience are designated appropriately. 3. Stakeholders follow risk management procedures.

Dining Services
Assess services and equipment to expand offerings and maintain service (champion: Dan Zehr & Keaton Krupa) (Sara Dorer)

We will continue to develop our capabilities to offer hot food/expanded offerings at the Sneden Café. To do this, we need to evaluate and purchase necessary equipment. We will also be evaluating all of our equipment regarding age and functionality to develop a schedule for needed replacements. We will engage with the Executive Director of Financial Services to develop and evaluate this plan from a financial perspective.

Dining Services
Develop a student led 'Food Committee' (champion: Keaton Krupa & Dan Zehr) (Sara Dorer)

To involve our customer base in the day to day operations, taking into account their desires, concerns, and needs in any one of our dining locations.

Diversity Lrn Ctr
Growth and Expansion of WDLC Internal Programming (Christina Arnold)

Internal programming and internal participation in programming is increasing annually. The Center has been responsive to specific requests from varied departments including Human Resources, Staff Development, the Tutoring Center, Peer Mentoring, English Department, CLS100 faculty and College Learning Studies. Culturally aware and competent faculty foster a safe, bias free learning environment for all students. Feedback from these engagements is the foundation for continuing expansion and new responsive curriculum development.

Enroll Ctr & Admissions
ACT and SAT changes (Lori) (Lori Cook)

Set new parameters for the SAT implementation and prepare systems and communications for the ACT/SAT change.

Enroll Ctr & Admissions
Enrollment Management Services and Call Center Integration (Jason Schueller and Paul Doane) (Lori Cook)

The first phase has been achieved with extensive training, moving of office space, and reconfiguring where processes take place. The next phase will continue with cross training of staff, improvements to customer service, including a combined call center. The call center has the potential to expand and in its responsibility to make contact with students to gather information and address critical engagement, such as default student calls, semester to semester student retention, and student dropout contact.

Enroll Ctr & Admissions
Mandatory Math Placement (ALEX) (Lori) (Lori Cook)

Implement the ALEX placement testing for all new students and all students enrolling in a math class.

Enroll Ctr & Admissions
Mandatory Orientation (Lori Cook) (Lori Cook)

Deploy the online sessions of orientation within Blackboard and the group advising and counseling model for the in person sessions. Implement the new technology that is needed for mandatory and work out any issues to be ready for mandatory in Fall 2016.

Facilities
5 Year Deferred Maintenance Review (Thomas Smith)

Hire an architectural firm to complete an assessment of the all college facilities as it relates to a 5 year deferred maintenance schedule.

Facilities
Bond Renovation of the Tassell MTEC (Thomas Smith)

Complete the infrastructure renovation of the Tassell MTEC project. Select architect, construction manager and sub contractors.

Facilities
Data Center Bond Renovation (Thomas Smith)

Renovate the infrastructure of the Data Center through bond dollars. Renovation to be completed prior to fall semester 2015.

Facilities
PreSchool Design and Construction (Thomas Smith)

Design and construct a new Preschool to house child development, student learning and day care.

Facilities
Student Center Bond Renovation (Thomas Smith)

Renovation of the Student Center infrastructure

Faculty Prof Dev
Creation of a Faculty Development Advisory Board (Jeremy Osborn)

The goal of this project is to develop and implement a faculty development advisory board. The creation of this board will help clarify faculty roles in faculty development at GRCC, provide a structure for sustained and varied faculty voices to weigh in on faculty development programming, and facilitate improved continuity and cohesiveness in yearly faculty development programming (by ensuring a singular group is contributing to planning for all programs).

Faculty Prof Dev
Implementation of Teaching and Learning Circles (Jeremy Osborn)

This project targets the pillars of growth and connection by creating and implementing a system of Teaching and Learning Circles for faculty during 15-16. Circles promote deep learning, reflective practice, and community building. These qualities are hallmarks of authentic faculty development and, therefore, this project addresses Critical Issue #1 by helping establish the CTE as a center for faculty development and not merely training. The higher level goal would be for faculty participants to reflect on their teaching practice, identify areas for growth, acquire new tools and insights, and use them to improve their practice, thus improving student success.

Financial Aid
Compliance Assessment (Andrew Masters/Beverly Daily/Sandy Glennemeier) (Ann Isackson)

Compliance with federal regulations is essential to ensure GRCC's continued eligibility to award and disburse Title IV financial aid to our students. Material deficiencies in financial aid-related processes or procedures can lead to negative audit findings and costly fines. In recent years, the financial aid profession has witnessed extensive regulatory changes, increased oversight, and heightened institutional accountability. For this reason, it is important to periodically assess financial aid compliance, identify areas for improvement, and make necessary procedural and process changes.

Financial Aid
Default Aversion and Reduction (Paul Doane) (Ann Isackson)

Fully implement initiatives identified by the Default Management Team in an effort to reverse the upward trajectory of the college's student loan cohort default rate and, over a series of years, reduce the 3-year rate below 20%.

Financial Aid
Enrollment Management Services and Call Center Integration (Kristine Welling, Jason Schueller, Lori Cook, and Ann Isackson) (Ann Isackson)

The initial phase has been achieved with extensive training and the reconfiguration of office and front facing customer service areas. In the next phase, cross training and Knowledgebase development will continue. The new student service vision will be more fully realized. Staff scheduling will become more integrated. An imaging center and combined call center will be implemented. The call center has the potential to expand its engagement with students to include information gathering, responding to general admissions and financial aid questions, as well as assisting with loan delinquency, semester-to-semester student retention initiatives, and student dropout outreach.

Financial Aid
Reducing Financial Barriers for Students (CAP 1.2.4) (Ann Isackson) (Ann Isackson)

To assist students in achieving their educational and career goals by helping to eliminate financial barriers to student success. This will be accomplished through the development and implementation of new scholarship and student employment opportunities; expanded financial literacy education; and the identification and reevaluation of institutional policies that inadvertently create additional financial obstacles.

Ford Fldhse
Community Outreach (Rick VanderVeen)

The goal of this project is to attempt to enhance the number of community partnerships shared between the Ford Fieldhouse and the community at large to ensure that we are serving the needs of as many groups as could use our services while making real connections for our students seeking work in our community.

Ford Fldhse
Credit Card & Online Payment (Rick VanderVeen)

The goal of this project is to allow the FFH to begin accepting online payments and process credit card payments at the fieldhouse.

Ford Fldhse
Feedback (Rick VanderVeen)

This project will help us to obtain information regarding areas that our patrons believe that we can improve upon. It is our goal to identify the areas in which our patrons are currently unsatisfied, so that we can attempt to rectify those situations, enabling the Fieldhouse to meet GRCC's stated ends relating to access, academic alignment and student success.

Ford Fldhse
Rebuilding Interdepartmental Relations (Rick VanderVeen)

The goal of this project is to help the three departments working within the Ford Fieldhouse--Athletics, Exercise Science and the Ford Fieldhouse, to promote synergy, similar to what once existed in the facility between those groups, which will allow each department to better serve their target group of students and community members.

Genl Counl/Lab Rel
Create templates and work instructions to assist administrators accomplish work more efficiently and preserve institutional history. (Katherine Keating)

Increase efficiency and preserve institutional history in common transactions related to collective bargaining and legal matters: 1 Develop work instructions for common college processes 2. Create template documents for common forms, letters, and contracts

Genl Counl/Lab Rel
Negotiate fiscally responsible collective bargaining agreement with the faculty association (Katherine Keating)

Grants and Resource Development
Implementation of Grants and Resource Development Department Annual Plan Strategies (Judith Larsen)

The Annual Plan will identify key college and department priorities and link them to an extensive grant opportunity database and timeline so that advanced planning can take place to prepare for upcoming proposal submissions. Recommendations included in the Annual Plan will reflect input received from college leadership, departments, faculty and staff about needs and interests, as well as national, state and local funding trends. A new process to vet funding opportunities with departments and individuals will take place. Grant development sessions will be conducted in innovative planning spaces using change theory facilitation methods to gain consensus on project goals and outcomes.

Grants and Resource Development
Implementation of the Grants and Resource Development Department Communications Plan (Judith Larsen)

As part of the Grants Lab approach, this Department Action Project will implement strategies identified in the department's Communications Plan. During the 2015-2016 year, the department will issue an online newsletter (using a WordPress blog as the template), delivered via email, to share timely and relevant information targeted to specific campus groups (e.g., deans and other leadership, STEM faculty, all staff/faculty, etc.). The newsletter will be used to announce upcoming grant opportunities, as well as grant opportunities available for faculty professional development. Pertinent information about ongoing projects and short informational articles will also be included as content. Finally, the newsletter will serve as a venue for recognizing grant team members for their work by sharing news about newly awarded grant projects. The department's Communications Plan is designed to lead to a series of ongoing, dynamic projects that will be monitored for success in reaching targeted audiences, and then adjusted accordingly, as needed.

Human Resources
Select, engage and retain a diverse workforce (Catherine Kubiak)

HR will continue to monitor and assist with our GRCC hiring processes to hire a diverse workforce. We will work with the results of the climate audit, PACE survey, and community luncheon feedback to determine opportunities to engage and retain our workforce.

Human Resources
Technology improvements for HR (Catherine Kubiak)

1. Complete the upgrade and split of the CWIS/HR. The upgrade and split affects Human Resources, Payroll and Benefits, and Staff Development. While three of our team will be working closely with IT during the testing phase, all members of this unit will need to learn and understand how to use the new system. 2. Following completion of the split and upgrade, the ongoing project of timesheet processes needs further attention. The next step will be to have the electronic time sheet submission information be transferred directly into payroll processing with PS. This has been minimally tested by IT, but remains incomplete.

IRP
Develop data tools for department heads and project managers. - B Morrison project (Donna Kragt)

Having interviewed department heads and project managers, the project will hone in on similar requests for data. This may entail designing PeopleSoft queries, but most of the work will focus on developing data warehouse reporting tools with the warehouse team so that department heads, project managers, and supporting staff members can access data that are most important to them. One example is to provide contact information for recent grads.

IRP
Improve Response Rates for PROE Surveys - Student & Advisory Committees - H Chelesvig project (Donna Kragt)

The purpose of this project is to improve response rate for both PROE types of surveys, Advisory & Student. Data collection methods and dates will be stepped up. Start dates of survey data collection will be earlier and electronic collection will be used when possible.

IRP
Increase on-line response rates for course evaluations - D Bening project (Donna Kragt)

The goal of this action project is to increase the on-line responses rates for course evaluations. Recently course evaluations have changed to an all on-line system. The process use to be paper/pencil and the response rates were considerably higher; however, not sustainable therefore moving to an online system. The on-line system has decrease the amount time taken away from instruction in the classroom; however, it has also lower the response rate in the process. The project goal is to improve the response rate while keeping the system as sustainable as possible.

IRP
Increase the use of labor market information (LMI) and forecasting in GRCC Planning Processes - M Champion project (Donna Kragt)

Much has been done this past year to extend the use of LMI and forecasting in GRCC's Planning Processes. However, more needs to be done to establish processes and guidelines for the effective use of LMI at GRCC. The goal of this year's goal would be to establish guidelines for using LMI as part of the decision making process for determining the establishment of new programs and/or discontinuing existing programs. In addition there is much more work to be done in collaboration with Talent 2025 to extend employer input on the skills their employees need to enter the workforce and/or added skills needed to progress in the workforce. Finally, the project would firmly establish LMI as a basis for potential students to make informed decisions about a potential career pathway.

IRP
Multi-year Analysis of CCSSE and SENSE Data by Segment Group - D Kragt project (Donna Kragt)

The Community College Survey of Student Engagement provides information on student engagement, a key indicator of learning and, therefore, of the quality of community colleges. The survey, administered to community college students, asks questions that assess institutional practices and student behaviors that are correlated highly with student learning and student retention. GRCC has administered the CCSSE survey to a randomly selected set of sections every other year, beginning in spring 2005 to its most recent administrations scheduled for spring of 2015. The purpose of this project is to conduct a meta-analysis across six administrations (2005-2015) to determine trends. In particular, the project will focus on trends within and across student segment groups (gender, age, ethnicity ,parttime-fulltime, dev education, etc. )

IRP
Using Statistical Tests to Determine the Significance of College Interventions for Developmental Students - A Meilof project (Donna Kragt)

This project will support GRCC's Title III grant evaluation needs. Title III grant activities include establishing and delivering academic interventions for developmental students, and collecting data throughout the grant period regarding student progress. This project will conduct statistical tests of significance to try to ascertain which interventions, alone or in combination with others, have the most impact on student success (passing courses, persisting, and graduating). Ideally, by identifying the most successful interventions, this project will help the college to know where to put the bulk of its money and effort to improve developmental (and all) student outcomes.

Information Technology Services
AVID system upgrade (David Anderson)

This is a periodic upgrade to the editing system and acquisition tools we have, so in that sense it is continuing; the upgrade involves new equipment, so in that regard it is new.

Information Technology Services
Develop an IT security framework and corresponding policies. (David Anderson)

Information Technology Services
Develop an employee retention & succession plan (David Anderson)

Staffing - with so many of the IT staff able to retire in the next couple of years and high staff turnover in critical areas IT, it is imperative to do succession planning. In order to attract and retain top IT talent, a staffing model must be developed to set clear goals and expectations, provide networking opportunities, training and professional development

Information Technology Services
Implement Mobile Application (David Anderson)

Select and implement a mobile application for use by prospects, students, and parents. An ideal mobile application would provide access to selected PeopleSoft and Blackboard functions, as well as information about campus services and wayfinding. This investment is necessary to meet the increasing expectation of students to use College systems from their mobile devices as shown in, among other studies, the Noel-Levitz E-Expectations research reports.

Information Technology Services
Implement Tight Rope Media Server (Cable Channels 27 and 28) (David Anderson)

Install and configure new Tightrope video server which will supply video content to both Channel 27 and Channel 28.

Information Technology Services
Implement a robust college signage\way finding system (David Anderson)

Implement a network hosted digital signage 'back end' and standardized players for digital signs on campus. New system will replace the systems currently in use which are inconsistent, unreliable and limited in their use. The new system will provide high quality branded signs across campus. Additionally, each sign will be networked allowing 'live' college information, weather, news and campus emergency information to be displayed.

Information Technology Services
Improve the I.T. customer service experience (David Anderson)

A. Improve Customer Satisfaction through the implementation of a formalized system to analyze customer data, feedback and suggestions. Champion of Customer Satisfaction & Monitoring System: Kurt Meinders and Customer Support Team B. Analysis of IT Staffing Levels & Training to enhance customer satisfaction (Tied to Critical Issues #2, #3, #4) Champion - David Anderson

Information Technology Services
PeopleSoft Financials Upgrade including tools (David Anderson)

Upgrade the PeopleSoft Financials package to the latest version (9.2). Champion: Mike Passer

Information Technology Services
PeopleSoft Human Capital Management version upgrade including tools (David Anderson)

Upgrade the PeopleSoft Human Capital Management (formerly Human Resources) package to the latest version (9.2). We are required to be upgraded from our current version by October 2015 to maintain tax table and other required vendor support. There is no option for "extended support" for our current version--we must upgrade to maintain functionality. Champion: Mike Passer

Information Technology Services
Process documentation to reduce single point of failures within department (David Anderson)

Information Technology staff will document their internal department processes and make them easily available to to everyone in the department. In addition, we will cross train staff with functions and services which are critical in nature.

Information Technology Services
Replace Real/Flash video server (David Anderson)

Replace our very old Real/Flash video server which hosts classroom capture and instructional video content. The new system will allow instructors to easily manage their content using a YouTube like video interface. Content can also be limited to specific students or made available on campus only which will allow us to offer additional instructional programs which are copyrighted and cannot be posted on a public service like YouTube.

Information Technology Services
Version Control (Phire) (David Anderson)

Implement a robust change/version management system for the College's PeopleSoft applications.

Information Technology Services
Virtualization (David Anderson)

Design and start implementation of a Virtualized Desktop solution intended to update existing physical computer labs and position the college to handle remote access to resources and Bring Your Own Device changes.

Lakeshore Campus
Improve the Academic Advising/NSO Processing at the Lakeshore Campus (Lillian Anderson)

Library/Learn Commons
Ebook Review and Deaccession (Patricia Ingersoll)

This Action Project will develop a systematic review and evaluation system for both electronic content and discovery of that content within the LLC collections.

Library/Learn Commons
Institutional Repository (Patricia Ingersoll)

An institutional repository is a system designed for the management and dissemination of digital materials created by the GRCC community. It's important to establish a distributed storage and retrieval mechanism for the intellectual and archival legacy of GRCC. To do this, the LLC would provide the framework and commitment necessary for preservation and access. In addition, the repository would serve as a 'talent bank' of expertise available to community members. We hope this strategy will revitalize student research and focus our efforts on unique collections, including archives and photographs.

Library/Learn Commons
Inventory (Patricia Ingersoll)

This project will develop and implement a sustainable inventory process both to identify any collection gaps and to de-accession materials that no longer meet the criteria for excellence.

Library/Learn Commons
Policy & Procedure Review (Patricia Ingersoll)

This project will examine documentation intended to contribute to smooth leadership transition.

Library/Learn Commons
Prototype Module for Blackboard Content Management (Patricia Ingersoll)

The goal of this project is to identify and create modules to supplement information literacy classroom instruction and provide review of material to student learners. These modules would be developed in collaboration with instructors so the content would meet learning outcomes for a course and be available in the CMS for selection without librarian mediation.

Occup/DSS
Departmental Self Assessment (Lynnae Selberg)

The purpose of this project is to evaluate the policies, practices, and processes related to the work we do within the disability office. We need to identify where we have issues and barriers that impact students or our campus community so that we can address and resolve these. We need to better understand our role with regards to Title IX compliance (pregnancy related) and then develop processes and practices to work with our students. We need to communicate with and educate our students and the campus community regarding our role and the services we can provide.

Occup/DSS
Student Success Connections- Rebuilding Advising (a collaborative project with Counseling & Career Center) (Lynnae Selberg)

The goal of this project is to broaden and deepen the connections we have made across campus through the advising services we offer students. We will focus on an overall assessment related to student access to our services, the delivery our services, the use of technology to enhance our services, and defining the particulars of our service and how some aspects can be improved by leveraging the improvements related to access, delivery, and technology. We will then enhance our connections with our campus and community partners the share our new approach to advising services, resources and tools available to students.

Office of Legislative, Community and Equity Affairs
To create a diversity plan with work led by a CAP team. (Eric Williams)

This goal is designed to draft a plan that will help to move the College towards a more inclusive campus environment. Initial work will be addressed by a CAP team on an new project to be determined in September. The initial project will be to conduct an assessment of professional development opportunities related to diversity and inclusion on campus. Ultimately, a resource guide will be created to provide guidance for those who seek to learn more about this area.

Older Learner Ctr
Identify new community partnerships. (Michael Faber)

Work to identify new community partnerships as a way to transition some of the current non-grant funded activities of the OLC to other appropriate organizations within the community.

Older Learner Ctr
Increase OLC Identity and Disseminate Aging-Related Knowledge/Expertise Campus Wide (Michael Faber)

The OLC will work to expand its effort to increase its identity within the GRCC campus community, especially to students. This will include work by OLC staff to share aging-related knowledge and expertise with students in classroom and group settings on campus. This will be accomplished by developing relationships with a variety of academic and student service departments in an effort to gain access to students.

Older Learner Ctr
Restructuring OLC based on decreased internal program and staff funding. (Michael Faber)

Restructuring of the OLC based on decreased internal program and staff funding in fiscal year 2015-16. This process will include an attempt at successful transition of past programming to other institutions/agencies within the community.

Print & Graphics
Enhance online ordering supporting Customer Service (Danelle Sedore)

Continue to enhance our online ordering system with templates for our customers to easily submit orders. All of the information on how we produce these orders is imbedded in the template so that the customer does not have to understand or know our process. This will also provide a more accurate pricing structure and save Customer Service time in fixing orders once they are submitted.

Print & Graphics
Self-serve templates (Danelle Sedore)

Explore and create a plan to support the Campus with templates that have the College branding for staff to input type and pictures saving the designer's time with repeated orders to support CAP 1.1.2. This software can also be a service to our outside customers to assist them in maintaining a branded image for them as well.

Provost
Design an Academic and Student Affairs Faculty and Staff Recognition Program (Deborah Dewent)

To design an employee recognition program that identifies, records, and acknowledges the accomplishments, achievements, and milestones of faculty members and staff within Academic and Student Affairs.

Provost
Evaluate Faculty Absence System (Call-in and Posting) (Deborah Dewent)

Evaluate the current faculty absence with Payroll and IT to create a user friendly system for inputting all faculty absences and restructure the posting of daily absences for students.

Provost
Guided Pathways Initative (Deborah Dewent)

Purch
EProcurement (Mansfield Matthewson)

Continue to pursue and promote paperless Purchasing operation - EPOs, bidding, registration, reverse auctioning, etc.

Purch
GRCC Shipping & Receiving Tracking System (Mansfield Matthewson)

GRCC Shipping & Receiving Tracking System has been implemented. Need to complete implementation with PeopleSoft integration.

Purch
Supplier Inclusion (Mansfield Matthewson)

Continue to train BCOs and Assistants on supplier inclusion issues, continue to monitor and measure, ensure equity in GRCC spend.

Staff Development
Compliance Training - eLearning assigning, tracking, reporting (Mary Beighley)

Increase the number of GRCC employees receiving and completing Title IX Sexual Misconduct, Sexual Harassment Awareness Training, Ethics Monitoring, Drug and Alcohol Abuse Prevention and requiring participation in online or face-to-face training for all employees. And tracking and reporting on the completion data in an effort to increase completion rates.

Staff Development
Staff Development Branding (Mary Beighley)

Branding Staff Development (within the Human Resources Department) that provides quality programs and high level support to assist employees in obtaining their professional development goals. Minimize barriers to professional development by increasing opportunity for online, face-to-face and self-directed learning. Audit the Staff Development webpages and make updates where necessary in an effort to make the pages more user friendly and engaging. Implement other avenues of communication besides GRCC Today to market professional development and Staff Development services. Two fold: 1)100% of GRCC employees completing their annual 20 hours of professional development. 2) Show the 'value add' of professional development opportunities on more than meeting the 20 hour performance evaluation measure.

Staff Development
Track, monitor and provide consistent data for all learning opportunities for faculty and staff. (Mary Beighley)

Track, monitor and provide consistent data for all internal and external learning opportunities for faculty and staff in Enterprise Learning and compliance trainings in Skillport. Ideally this would mean import data from Skillport to Peoplesoft and having Peoplesoft be the primary database where the professional development summary is housed. If this process is not possible, then creating consistent reports both in Skillport and Peoplesoft.

Stud Employ Serv
Develop and Implement Student Employability Skills Training (Luanne Wedge)

The goal of this project is to develop and implement employability skills training for student employees. We will look at end of semester evaluation results and determine if ratings in some areas are low. Areas of interest would be the learning outcomes that have been attached to the on campus positions (attention to detail, work well with others and in teams, time management, ability to give and receive constructive feedback, and develop goals to accomplish work) . We will then develop training sessions based on these findings.

Stud Employ Serv
Development of Fall Job Fair (Luanne Wedge)

The goal of this project is to develop a Fall Job Fair (we currently only host a Spring Job Fair).

Stud Employ Serv
Implementation of Handshake system (Luanne Wedge)

The goal of this project is to implement the new computerized system Handshake, which will improve the quality of services that we are able to offer to our students and to area employers.

Stud Records
CAP 1.5.2: Implement college generated graduation process and procedures. (Diane Patrick - Champion with Bryan Vliem and Matthew Novakoski) (Diane Patrick)

The purpose of CAP 1.5.2 is to design, test, and implement procedures to automatically graduate students who have met the criteria for a degree or certificate.

Stud Records
Cross-College My Degree Path Success Team (Amanda Kruzona, Champion, Lakisha Beck and Matthew Novakoski) (Diane Patrick)

The goal of this team is to bring together front-end users of My Degree Path and the staff responsible for product maintenance to help determine what aspects prevent staff and students from using it. This information would then be used to help prioritize projects for software improvement, ultimately increasing usage.

Stud Records
Veteran Success Team - Research a Veteran Resources Service Center (Janice Holton/Champion/Bryan Vliem/Marques Hicks) (Diane Patrick)

Establish an area that will provide additional assistance, support, and a reliable and visible point of contact to GRCC student veterans to help ensure their success at GRCC.

Student Life & Conduct
Develop Student Life content for Knowledge Management database (Champion: Brune Garcia) (Sara Dorer)

To develop Student Life information in writing to improve service to students by making our knowledge more widely known/accessible. Once the information is documented, it will need to be circled for review and feedback, updated and then populated into the system.

Student Life & Conduct
Redevelop and launch an updated Student Handbook (Champion: Director of Student Life) (Sara Dorer)

The student handbook has not been updated in a couple of years, as the material in the handbook needs evaluated, reassessed and redone. Additionally, the format in which we share the handbook with students needs to be reconsidered as well. Creating a resource that captures important policies, procedures and emergency information for students will bring us in line with best practices.

Student Life & Conduct
Review and improve the club/organization structure (Champions include Sara Dorer, Evan Macklin, Molly Maczka, and Ashleigh Begres) (Sara Dorer)

We need to spend some quality time and energy reviewing, evaluating and enhancing our work with student clubs and organizations. We will address this work in various realms, with each staff member acting as champion for a portion of the review and any forthcoming changes. These areas will include: Review of our current structure and process for recognized student organizations (regarding constitutionality, academic vs. social clubs, requirements for starting and maintaining status, etc.) Review and enhance advisor training and roles within clubs Evaluate and improve policies and resources for clubs (such as use of GRCC logo, storage space, inventory requirements, etc.) Potential direction to clubs/orgs away from formal 'constitutional' structure, depending on structure found to be most effective for clubs at community colleges.

Student Support Services
Align SSS Grant Aid eligibility to program participation. (Whitney Harper)

Currently, SSS offers approximately $45,000 annually to program students in Grant Aid. The process of recipient selection is coordinated from the Financial Aid Department. The criteria include; EFC, 12 credits earned, and highest GPA. This query is ran annually by Brynne Roberts and the highest GPA is awarded until the $45,000 is spent. Due to low participation rates of program students (approx. 49%) we are going to required that students must meet with their assigned SSS Counselor three times per semester. The initial criteria will continue. The query will now be ran at the end of every semester. WH is responsible for this action.

Student Support Services
Community Campus Branding of SSS (Whitney Harper)

The SSS team will be working with the Communications Department at GRCC to improve the visibility and awareness of the SSS program. Due to our small size, not many staff and students are aware of our big impact on student success. The communication department is going to assist in developing a business plan to increase our exposure on campus. In collaboration with the Counseling Department, faculty, staff, and students will be exposed to our services, be able to access our services, and seek help better, faster, and with more satisfaction.

Student Support Services
Student Support Services Program Student Enrollment Plan (Whitney Harper)

First generation students are high risk to drop out of college and continue the cycle of poverty in which their families live. Often times, these students are not adequately connected to the resources that can help them the best. In addition, this population is less apt to connect to the resources when they are discovered. SSS struggles with both limited program awareness (campus wide) and serving a 'hard to serve' population. As a result, we are often scrambling to find students to serve. This next grant cycle (2015-2020) we are increasing the numbers served to 475. We want to be strategic and admit more students who will benefit the most by our program services, to include AFP students, certificate, and associate degree majors. The goals of this project include; identifying target students, direct outreach about program to target students, and enroll target students reaching our 475 mark by July of each academic year.

Upward Bound
Ensure CAS Standardization (Rhondo Cooper)

Department will implement and follow Council for the Advancement of Standards in Higher Education (CAS) for TRiO programs

Upward Bound
Improve Productivity (Rhondo Cooper)

Increase number of students served to 93 per grant proposal.

Upward Bound
Records Management (Rhondo Cooper)

The purpose of this action project is to develop a process of systematic administration of records and documented information for the lifecycle of upward bound documents which will include creation, maintenace, storage, retreival and disposal of Upward Bound student files and information.