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Employee Assistance Program - A Guide to Your Benefits

Counseling and Therapy (EAP)

Grand Rapids Community College has contracted Pine Rest Christian Mental Health Services to provide professional counseling services to all employees, their spouses and children living in their household. This benefit is not available to student employees.

What issues can be addressed?

Common issues include:

  •  Marital, family or relationship issues
  •  Alcohol/substance use
  •  Emotional problems (depression, anxiety, etc.)
  •  Legal and financial difficulties
  •  Work-related problems
  •  COVID-19

What is the cost to me?

Up to three (3) face-to-face visits per issue are provided at no cost for each individual in your household. Often these visits are all you need.

If you are referred for other services, there may be a cost. Some services may be fully, partially or not covered by your health insurance. Pine Rest’s staff will work with you to find the most affordable method to cover the cost of additional services.

What if I have another issue?

You are not limited to the number of times you can call with a new issue. You are limited to three sessions for any one issue.

Will my employer be notified?

All contacts are confidential. Reports made by the EAP to your employer do not contain any names or specific details.

How do I contact the EAP?

Counseling & Therapy 

(800) 442-0809 or (616) 455-6210

You can call 24-hours-a-day, 7-days-a-week to either speak to a counselor or schedule an appointment at any Pine Rest clinic. Appointment hours vary by clinic. Evening and Saturday appointments may be available. When calling, please remember to identify yourself as an EAP member.

Clinic Locations


  • Caledonia Clinic

Cutlerville/Pine Rest Campus

  • ADD Institute
  • Campus Clinic
  • ECT and TMS Clinic
  • Psychological Consultation Center
  • Retreat Center Clinic

Grand Haven/Muskegon

  • North Shore Clinic

Grand Rapids

  • Christian Counseling Center
  • Northeast Clinic


  • Southwest Clinic


  • Hastings Office


  • Holland Clinic


  • Kalamazoo Clinic

Lake Odessa

  • Lake Odessa Office
  • Portage
  • Portage Clinic

Traverse City

  • Traverse City Clinic


  • Northwest Clinic


  • Zeeland Clinic


  • Des Moines Clinic
  • Pella Clinic