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Watching a quick video can answer your questions ahead of time. Stay in the know and feel confident with using computers and systems.

IT Services

IT Customer Support Services
How to contact IT Customer Support and what basic services are offered.


Equipment Checkout Services
How to check out GRCC equipment for Faculty and Staff use


Online Event Support
How to request Media Technologies support at your event.


Account Tutorials

Logging into GRCC Google Account
How to log into your GRCC Google Account to access Drive, Hangouts, and other Google applications. 


Uploading a Video to Google Drive with Closed Captioning
This 3-minute video will show you how to upload a video to Google Drive.


Uploading a Video to Youtube and Adding Closed-Captioning
How to upload a video to your Youtube account and add closed captions


Acceptable Use Agreement
We have an agreement for users of all our technology and systems.


Handling Fraudulent Emails

How to identify and handle fraudulent emails


PeopleSoft Tricks and Clicks
Learn the tips and tricks of the PeopleSoft masters.


Introduction to Blackboard


Recording on Camtasia and Uploading to YouTube

Software Instructions

Introduction to SnagIt
Learn the basics of SnagIt


Hardware Instructions

Windows 10 Update Video
A 2 minute video on the basics of Windows 10.


Multimedia Classroom Podiums
Using the projectors in classrooms is simple, learn how.


GRCC Lightboard

How to Use the Lightboard - Preview
A brief preview of how to access and use the Lightboard


How to use the Lightboard Tutorial - Basics
A basic tutorial on how to use GRCC's Lightboard


How to use the Lightboard - Using Powerpoint Slides
Instructions for using the Lightboard in conjunction with a Powerpoint presentation.