Department Plans

Academic Advising & Transfer Center

Academic Advising to Academic Pathways (Lynnae Selberg)

The goal of this project is to continue the work of integrating advising at GRCC incorporating the new academic pathways model. Through our collaborative work with CAP 2.2 (Establish and Implement a New Model for Academic Advising), we will address the following questions: What should advising look like at GRCC and how do we assure that all students have an identified advisor/ success team to help them successfully navigate college? How can pathways will be incorporated into CLS 100, orientation, case management, pathway liaisons, advising, graduation and transfer planning? How do we maximize technology to enhance the advising for pathways experience?

Teaching academic success & life skills more effectively to students (Lynnae Selberg)

The goal of this project is to explore how we can be more effective teaching through our academic success workshops, general workshops, suspension readmit workshops, classroom presentations and educational videos. We need to revise and update all the workshops and supporting documents. We need to explore how we can use technology more effective to reach students and assess their learning through these educational opportunities. We have to determine how to reach students and teach them the academic & life success skills they need to be successful.

Academic Outreach

Online New Course Creation Checklists (Robin Sterk)

Create an efficient and seamless form for New Course Creation Checklists that are linked to Academic Departments

Online Student Application (Robin Sterk)

Implementation of online applications for GRCC Middle College Students

Academic Support Services

Establishing effective measures for ASTS programs and service outcomes. (Donald Van Oeveren)

Academic Support & Tutoring Services will establish effective measures for program and service outcomes, ensuring the quality of the program and that we are offering the appropriate services for our students.

Marketing Analysis and Development (Donald Van Oeveren)

This is intended to be a multi-year action project with the broad scope of developing a comprehensive marketing program for the Academic Support & Tutoring Services department. The 2018 - 2019 action project component will focus on:

  1. Creating promotional materials to inform stakeholders about tutoring services and to help reduce any stigma and/or anxiety associated with the usage of these services.
  2. Increasing awareness of availability of web based tutoring
  3. Using data to market to specific student populations and developing data collection methods via data warehouse/analytics

Academic Testing Center

Document proctored testing locations and options available through GRCC. (Donald Van Oeveren)

The project will identify proctored testing locations available through GRCC and document the procedures required for a student to use one of these locations. This will ensure that the testing center and the other locations are providing the best testing environment for our students, faculty, and our community.

Evaluate requirements necessary to become an authorized Pearson VUE test center and if applicable, start application process. (Donald Van Oeveren)

The project will evaluate the requirements necessary to become an authorized Pearson VUE test center which will include a site evaluation of the current Academic Testing Center operation. If the Testing Center meets the requirements, an application will be submitted to initiate the process. Information will be shared with GRCC academic departments, making them aware of the certification opportunities available through Pearson Vue.

Adult Education and GRLC

1.1 Establishing a Pool of Qualified ESL Instructors (David Selmon)

To create a pool of ESL instructors by posting the position internally and externally once per semester for an extended period of time.

2.2 Increase recruitment GRPS students and strengthen high school partnerships. (David Selmon)

The goal is to increase recruitment of GRPS students by strengthening the partnerships with the district.

3.3 Engage 80 high school students into a summer bridge program that is blended with both academic and job readiness development skills. (David Selmon)

Create an eight-week summer program for rising High School sophomore that blends academic learning with engaging activities that seeks to improve both academic and job readiness development skills. It uses an integrated approach to fulfill its objectives by providing a Math FastTrack, enrichment experiences, student success coaching and workforce (in partnership with Julie Parks).

  • Prevent summer learning loss for at risk students.
  • Promote college going culture.
  • Increase college preparedness.
  • Increase parental/familial involvement.
  • Increase knowledge about college, career options and future.


Fundraising (William Firn)

Collaborate with the foundation to create a well-rounded, vibrant athletic donor base that help increase athletic fundraising. This action project will create procedures for GRCC Athletics and the GRCC Foundations to follow. Athletics is one of the most popular extracurricular experiences that an alum has while in college and through the GRCC Foundation I would like to create a formal fundraising process to solicit athletic alumni. (this could be combined with the first action project).

GRCC Hall of Fame (William Firn)

Create the first Athletics Hall of Fame at GRCC. I would like to create a committee, policies and procedures for a GRCC Athletics Hall of Fame. The committee will create the criteria as well as propose how we will honor the inductees each year. The committee will receive nominations and go through the criteria to select each year's inductees.

Relationships/Partnerships (William Firn)

Continue to explore community relationships/partnerships and sponsorships that will help strengthen GRCC athletics, giving our students a better overall experience through increased resources and exposure.

Business & Financial Services

Automate Financial Services forms (Victoria Janowiak)

Automate five Financial Services forms using Gideon Taylor, as to make the process of documenting and approving the information for these forms more streamlined, organized, and easier to access and manage.

Improved reporting for strategic financial analysis (Victoria Janowiak)

Explore options for improved financial reporting and decision making - by program, by location, etc.

Campus PD

800 MHz Radio Conversion (Rebecca Whitman)

It appears the County Wide conversion to the Statewide 800 MHz radio system will finally happen this year.

Active Shooter Training Video (Rebecca Whitman)

Create a video no longer than 10 minutes that can be posted online for students, parents, employees and community members to access which will proved important survival techniques, recognition of signs of someone in crisis, and other helpful tips relating to an active shooter or other critical incident on campus.

Civil Disturbance Training for all Officers (Rebecca Whitman)

Conduct training for all department members on best practice response to civil unrest.

Short videos or communication about GRCC Police Services (Rebecca Whitman)

Work with Communications and Media Tech on short PSA's and announcements for digital sign about what services we offer for the safety of the campus


Nelnet Enterprise System Implementation (Erica Brown)

Implement Nelnet Enterprise System

Residency - Address Verification (Erica Brown)

Implement Address Verification that will help with determining student's residency when admission application is submitted.

Center for Equity and Inclusion

Strengthen institutional commitment to host the Inter-campus Martin Luther King, Jr. Celebration (B. Afeni McNeely Cobham)

In 2010, college Presidents at GRCC and GVSU committed to supporting the annual inter-campus MLK celebration with an institutional contribution of $6,000 per school. In 2011, Davenport joined the coalition, and their President made the same commitment. In the years following, the institutional contribution from GRCC has been sporadic. Records reveal that two years ago a request for funds was approved. In other years, the request was not supported citing that the allocation of $6,000 should be obtained through fundraising. The MLK budget needs the support of institutional funds for $6,000 to ensure that GRCC can provide their funding commitment to the other institutions. It would be challenging to rely exclusively on fundraising for this portion of the budget. The goal of the Action Project is to develop a sustainable fiscal model for the inter-campus MLK celebration.

Center for Teaching Excellence

Innovation Grants (William Faber)

The purpose of the Innovation Grants is to support faculty as they implement and showcase innovative teaching practices that lead to increased student success through High-Impact Educational Practices. High-Impact Educational Practices are activities within an institution that enhance the educational experience for all students. A steady source of $5000 will be needed to continue to supply $500 grants to support innovative teaching.

New Faculty Mentorship Program Redesign (William Faber)

The purpose of the New Faculty Mentorship Program Redesign is to create an effective mentorship program for our new faculty members. The goal of this redesign is to ensure that new faculty members receive impactful, effective, and quality mentorship their first (and perhaps second) year at GRCC. This redesign will also help to define the expectations and responsibilities of mentors.

College Advancement Office

Completion of Capital Campaign (Erin Van Egmond)

Complete the $15 million Broader Vision campaign to provide the funds necessary to renovate the ATC and Raleigh J. Finkelstein Hall, formerly Main Building as well as increase the discretionary scholarship pool.

Donor Stewardship Plan (Erin Van Egmond)

We will develop a robust donor stewardship plan that actively and effectively engages donors and our community partners in a way that encourages continuous giving and collaboration within our community to GRCC.

College Success Center

Campus-wide Awareness of College Success Center (Marisol Blanco)

The goal of this project is to increase awareness of the college success center services, particularly coaching services.

Challenge Scholars Program Development (Marisol Blanco)

This project continued from 2018-2019. The focus of 2019-2020 will be centered on strengthening the case-management services provided to ninth through eleventh grade students, as well as to continue to solidify an action plan that includes programming, resources, for Challenge Scholars students for each grade level at Union High School. The Challenge Scholars program is a community promise of a free college for all Union High School students. It is a commitment from the Grand Rapids Community Foundation, Grand Rapids Public Schools, and Grand Rapids Community College for students and their families to have a college education within reach. The program is a comprehensive approach that pairs both academic and social support to ensure student success. Since 2013, sixth grade students from Harrison Park and Westwood Middle School have been able to enroll in Challenge Scholars to receive up to the four years of tuition-free college upon graduating from Union High School. Beginning with the graduation class of 2020 all students who graduate from Union High School will be eligible to receive up to two years of tuition-free college at Grand Rapids Community College.

Strengthen Coaching Services (Marisol Blanco)

The goal of this project is to continue to review and strengthen coaching services offered to AFP students through the College Success Center.

Counseling & Career Development

Explore the development of a step-care model of counseling services for implementation at GRCC (Stacey Heisler)

The Step-Care model is a sustainable counseling services model in higher education that provides traditional counseling interventions and support while maximizing existing campus resources. The Step-Care model serves to identify student needs from low to high risk, providing both clinical and non-clinical interventions accordingly.

Increase campus awareness of available mental health and wellness resources (Stacey Heisler)

Our focus will be on developing brand identity on campus beginning with the development of a Counseling and Career Development website that will provide mental health and wellness resources and career exploration tools and links for self-exploration. Our intention is to ultimately promote GRCC as a community of care and belonging that is invested in the Mental Health & Wellness of its students and greater community.

Dean Student Affairs

Academic Pathways (Tina Hoxie) 

To continue to align, enhance, and assess the effectiveness of CAP 2.1 Academic Pathway Model at GRCC. To effectively continue the scaleup of the AP project and reach a sustainability level. This work is guided by a cross-college steering committee and involves curriculum, advising intake, communications, orientation, recruitment, assessment, IT, registrar and academic departments.

Develop lakeshore Recruitment Plan (Tina Hoxie)

This project will develop a comprehensive 3-year recruitment plan for the Lakeshore region to reach institutional enrollment goals while also responding to the academic and employment needs of this region.

Establish and Implement a New Model for Academic Advising (Tina Hoxie)

To create and efficient, sustainable advising model through the CAP Steering Committee that builds on the work underway with the MCCA Advising Academy, services as GRCC, and in progress supporting projects.

Forgiveness Program (Tina Hoxie) 

To Implement and offer the Forgiveness Program for qualifying students who meet the program criteria based on Executive VP guidance and suggestions. To demonstrate student success and return on investment from the implementation of the program

Dean Workforce Development

Baber: Adjunct Rforgivemenecruitment Job Fair (Amy Mansfield)

To attract and retain qualified occupational faculty who are content experts in their field, highly effective teachers, with advanced degrees and/or industry recognized credentials.

Baber: CAP 3.2: Building an inclusive campus for all (Amy Mansfield)

The purpose of this project is to foster a community where students, faculty, staff, and community members feel safe, valued, and able to bring their genuine selves.

Mansfield: CAP 4.1 Establish a career and resource center (Amy Mansfield)

Goals include:

  • Help students identify professional and personal career goals.
  • Enhance, through curricular development, job placement, job readiness, employability skills, internships, and career exploration.
  • Engage community partners (non-profit, employers,) to enhance the programming of the center.
  • Determine technology solutions to meet the needs of all students (traditional and non-traditional).

Mansfield: Development of a 3-5 Year Vision for SWD (Amy Mansfield)

Develop clear expectations of where the SWD will be moving in the next 3-5 years in response to community and industry needs. This includes faculty expertise, programming, physical structures, community involvement, and financial implications.

Miller: ATC Renovation and Expansion (Amy Mansfield)

Work with Steering Committee and any sub-teams to implement approved renovation and expansion plans for ATC, including upgrading technology (CIS) and manufacturing programs; also includes Arch/Mech Design. Minimize impact on course schedule (temporarily relocating computer classrooms); coordinate relocation of faculty and staff offices.

Miller: Schedule and Program Optimization (Amy Mansfield)

Assist CAP 1.1 to make recommendations for the development of ongoing systematic and institutional processes to (1) modify and improve the condition of classes based on student demand to improve persistence and completion, and (2) monitor and assess regional data to review and update our portfolio of programs to best meet the needs of key stakeholders.

Parks: America's Promise Grant (Amy Mansfield)

Implement year 3 of the America's Promise Healthcare Pathways Grant to ensure grant outcomes are met and connections with internal and external partners in the healthcare sector participate.

Parks: W.K. Kellogg Foundation to the Future Projects (Amy Mansfield)

Implement the W.K. Kellogg Foundations to the Future Grant to ensure grant outcomes are met.

Dean of Academic Outreach

Assist in feasibility study for a stand alone Lakeshore Campus facility (Daniel Clark)

Assist the Presidents Office in determining feasibility and function of a potential facility whereby the Lakeshore Campus would be in one location and no longer function as a distributive campus. Assist in the raising of dollars if a facility is determined selected as feasible.

Dean of Instructional Support

Finalize Updated IS Mission and Purpose (Sheila Jones)

The goal of this project is to finalize an updated IS Department mission and purpose. This review will accomplish an examination of the support we provide to faculty, staff, and students and will inform necessary action steps to ensure that our website and all IS-related websites and materials/guides accurately reflect the department's role at the College in terms of how we serve faculty, staff, and students.

Support Implementation of Academic Pathways Initiative (API) (Sheila Jones)

The IS Department will continue to assist with the implementation of the API. This initiative ties all of the various units and responsibilities of the Department together in providing broad leadership and guidance to this project, directing related curriculum development projects, reorganizing the College Catalog, enhancing our focus on four-year university partnerships and agreements, creating faculty professional development opportunities about the API at GRCC, assessing the project overall, and examining how the API can support Honors students in completing the Honors Program, earning their degree, and transferring to the college/university of their choice. In addition, the IS Dean leads the effort to phase out the 007 and 011 program codes as part of the API implementation.

Support MiTransfer Pathways Project & Transfer Initiatives (Sheila Jones)

The goal of this Action Project is to continue to support the CAP 2.3, MiTransfer Pathways Project, and other transfer projects that IS has been working on over the past year, including MCCA-sponsored projects and partnerships with UM-LSA and MSU-CHM. Now that GRCC is in a more mature phase with Academic Pathways, it is an opportune time to create more robust transfer partnerships, modeled after successful programs in other states (please see The Transfer Playbook as a reference). These partnerships move beyond articulation agreements and our success in these areas to creating cohorts and expanding services to students (advising, application, scholarship, and co-curricular support/experiences) to streamline and improve student transfer.

Dean of Student Success & Retention

Co-Curricular Assessments (John Cowles)

The continuance and next steps for co-curricular assessment will provide both quantitative and qualitative data to be used by Tutoring Lab Coordinators, Librarians, and Counselors/Advisors. Obtaining such data will assist these groups in identifying effectiveness of current co-curricular programming in regards to student satisfaction and student learning. Based on the data outcomes leadership within these areas can adjust programming to be responsive to any gaps in performance and/or expand the programming concepts that are proven to be successful

Enhancing Early Alert (Chris Sain) (John Cowles)

  1. Create a communication plan for faculty and for students.
  2. Identify three to five top Early Alert Concerns and develop concise supportive messages. A nudge campaign will be instituted to further assist students.
  3. Use the Early Alert Survey feedback to revise the form based on suggestions from faculty data provided by IR as well as feedback from Early Alert Survey will be used to develop a more effective communication plan for students and faculty. Improvements to the design will also be implemented to enhance functionality and ease of use of the Early Alert system.
  4. Improving communication with faculty will improve the Early Alert experience for faculty. With no real way to measure the effectiveness of prescribed interventions, we will strive to ensure we communicate timely and relevant feedback for instructors raising an alert. Instructors who feel like they are being heard may lead to increased usage as well as an overall response to the system.

Explore Utilization of Advising Services (John Cowles)

The expectations related to this project are to gain better understanding regarding the profile of students who utilize academic advising services. By doing so we will better understand the student population being served as well as those that are being underserved as it relates to academic advising.

Review and Develop Academic Supports for Identified Student Populations (John Cowles)

  1. The integration of the Math Prep & Learning Lab (MPLL) will support our lowest level math learners. It is expected that by providing increased support we will increase the percentage of students who successfully complete MA 97 in their first time being enrolled in the course. It is also expected that as result of MPLL students will begin their math sequence earlier in their respective attendance history.
  2. Introduction of pilot to provide increased support for Levels of English Proficiency (LOEP) testers who earned scores indicating that a two-day workshop may assist them in moving a level within the ESL spectrum of courses. Historically, it is very challenging for students to work through the complete gamut of ESL courses in a time frame that supports timely degree attainment and this pilot is looking to lessen that time frame while also saving students money if they are able to successfully retest out of any courses.

Dean's Office - School of Arts and Sciences

Co-lead the Sustainability CAP (Michael Vargo)

Mike Vargo will lead this team with Klaas Kwant and Jim VanDokkumburg. This is a new CAP in a new strategic plan, so we will need to operationalize what we mean by this. Initially, this will probably involve a status review of current sustainability efforts, benchmarking with comparison institutions, and creating a development plan of goals for GRCC. Amy Kirkbride will support this work, and this project will be part of Mike's and Amy's performance evaluations.

Direction of campus-wide OER initiative (Michael Vargo)

Provide information and develop support for the Open Educational Resources (OER) initiative to reduce instructional materials costs for GRCC students. (Year 3 of an ongoing project.)

Explore utility and feasibility for a compressed academic schedule at GRCC (Michael Vargo)

We are going to explore the potential benefit to student success (retention, course completion and graduation) that might be associated with reducing the length of the semester. Laura Kennett will lead this work as part of her involvement with the schedule optimization CAP and it will be part of her performance evaluation. Lauren Shirey will assist Laura in this work.

Implement Year 7 of New Evaluation Process and Co-chair FPE process review team (Michael Vargo)

Our Associate Dean of Evaluation and Hiring, Chris Johnston, will champion this project and it will be part of his performance evaluation. Chris will serve on the Faculty Evaluation Implementation Team and institute improvements (particularly in non-negotiated processes­ e.g. FPE Form and Plan) of the new system. This will involve co-chairing the FPE process review team that arose out of the CBA negotiation discussion. Melissa Polanco will support this work, and it will also be part of her performance evaluation.

Department of Experiential Learning

Growing the Honors Program (Michael Schavey)

Develop a plan to begin growing the Honors Program.

Honors Program Co-Curricular Assessment (Michael Schavey)

Create a co-curricular assessment plan for the Honors Program.

Reviewing our Service Learning practices (Michael Schavey)

A review of our service learning practices will help ensure we are meeting the needs of our faculty and students.

Transfer Partnerships (Michael Schavey)

Develop partnerships with our transfer institutions to help students successfully transfer.

Distance Learning and Instructional Technologies

Accessibility of Digital Learning Materials and Virtual Spaces (William Knapp)

DLIT will develop processes to ensure the accessibility of digital instructional course content and to promote the adoption of openly licensed low-cost/no-cost instructional materials.

Expand Online Programming (William Knapp)

DLIT will work closely with the academic deans, department chairs, and program directors to develop and promote online programs toward the goal of meeting the career and educational needs of the working adult.

Online Student Support and Learner Engagement (William Knapp)

As part of the 2018 - 2021 GRCC Strategic Plan, CAP #1.3 will "effectively support students during the distance learning experience through a campus synchronous solution".

Project 5 (Meegan) - Develop On-Demand Training  (William Knapp)

Develop a process for faculty to register for various self-paced, on-demand professional development modules in areas related to teaching & learning with technology

Quality Assurance in the Design and Delivery of Distance Learning (William Knapp)

DLIT will endeavor to create and advance a model of continuous quality improvement in the design and delivery of online learning.

Enrollment Center & Admissions

Development of Data Analytics Enrollment Forecasting (Lori Cook)

Develop a forecasting model using data analytics to predict enrollment levels for the next several years.

Online Orientation - Improve Online Orientation Model and Student Experience (Evan Macklin/Lori Cook) (Lori Cook)

The goal is to move the online orientation model we have now from Blackboard to a software system specifically designed for online orientation to offer an orientation experience that is equitable to students who attend in person and online. Our in house resources for our current model do not meet our needs.

SAT Direct Placement (Eric Mullen/Lori Cook) (Lori Cook)

The Fall 2017 class was the first student group entering with the new SAT test. We are working closely with the College Board, our faculty, and our high schools to determine what direct placement might look like. The college board is beginning to share validity data and concordance scores for our use and we are currently waiting to receive our first batch of date from them so that we may analyze and begin to make some determinations.


5.3 CAP Sustainability (James Van Dokkumburg)

ATC Capital Outlay (James Van Dokkumburg)

Customer Service (James Van Dokkumburg)

Mable Engle/Lettinga renovations (James Van Dokkumburg)

Financial Aid

Federal and State Compliance Issues (Paul Doane, Andrew Masters, Beverly Daily, Becky Rahn, Michael Couch, Sandi Glennemeier, Sarah Laycock, Ann Isackson) (Ann Isackson)

Continued work toward improved federal and state regulatory compliance to ensure GRCC's future eligibility to award and disburse aid to our students, and reduce potential negative audit findings. Work will focus on finishing initiatives related to required and prerequisite coursework, satisfactory academic progress, and student loans. Additional projects will include bookstore charges, Children of Fallen Heroes Scholarship procedures, and TIP bill maintenance improvements. We also plan to work with IT to implement enhanced security measures. Other projects, such as development of a new GE Disclosure template, may arise based on pending federal regulatory guidance.

Leveraging Financial Aid Resources to Increase Student Enrollment and Persistence (Kristine Welling/Ann Isackson/Beverly Daily/Andrew Masters/Paul Doane) (Ann Isackson)

We plan to further our development of the enrollment management service model to improve student access, as well as persistence and completion. This work includes encouraging staff to identify and collectively work to resolve barriers to enrollment, student success, and persistence. We will be conducting a deeper assessment of student barriers through the use of predictive analytics and the development of modeling frameworks. We are confident that this more proactive use of data will yield a greater understanding of student needs and barriers, and identify new opportunities to improve student access to resources and services and increase their success outcomes. In addition, we have identified several technology solutions to streamline processes, improve the student experience, and increase the potential for new and returning student enrollment. Finally, in collaboration with admissions and enrollment, we will conduct an audit and revision of our student communications with a focus on increasing student engagement and participation by developing brief, succinct, and personalized messaging with an emphasis on language that engenders student belongingness.

Ford Fieldhouse

Electronic Office Manual and Electronic Emergency Manual Project (Whitney Marsh)

The processes and procedures of the Ford Fieldhouse (FFH) Operations Department need to be updated, improved, and documented electronically. These process and procedures revolve around the office procedures and the emergency procedures. These documents have not been created in the past, which makes it very hard to run operations smoothly. The department will work together to develop new process and procedures and create manuals for each area that are electronic. This will be a great resource for all staff in the department, especially if someone leaves the department, everything will be documented so new staff members can learn from the documents that are created.

Increasing our Health Club Members to 200 or more (Whitney Marsh)

Prior to the Ford Fieldhouse Renovation, we had over 200 Health Club Members. When the facility had to close due to facility renovations, we lost all of those members. Now that we are back open for business, we would like to see our numbers back in the 200's, so we would like to focus this upcoming year on increasing the amount of members that we have.

GEAR UP Wyoming

ALEKS Subscriptions for 800 Wyoming GU Students (Steven Beauclair)

GRCC GEAR UP will purchase 800 ALEKS subscriptions for Wyoming MS students. All 7th-graders in the cohort will take an initial assessment during the spring 2019 semester, and then they will embark on individualized learning modules during in-class instruction, after-school tutoring, and as part of the summer learning academies.

Teacher-In-Industry PD (Steven Beauclair)

Provide MS math teachers with individualized professional development in specific companies or industries so they may design problem- and project-based lessons.

General Counsel/Labor Relations

Monitor OCR Title IX regulations and adapt College policies as necessary (Katherine Keating)

Compliance with Federal Laws.

Negotiate successor collective bargaining agreement with APSS (Katherine Keating)

Fiscal sustainability. Fair treatment of staff.

Grants and Resource Development

Creation of an Effective Annual Grant Planning Process (Lisa Dopke)

The goal of this action project is to clearly define effective processes for scheduling and conducting routine grant opportunity research, monitoring forecasted public grant competitions (federal, state), and to compile a flexible, yet realistic plan to guide GRCC's annual grant seeking efforts in support of its strategic initiatives.

Develop and Pilot Grant-Related Trainings for Faculty and Staff (Lisa Dopke)

The goal of this project is to cultivate a grant-seeking culture at GRCC by researching, developing, and piloting a training curriculum related to GRCC's processes for planning, developing and implementing grant-funded projects.

High School Partnerships

Create online Course Creation Checklist (Robin Sterk)

Research options for Course Creation Checklist to be completed online with immediate availability for academic departments to review and approve

Create online Middle College Application (Robin Sterk)

Research options for instituting/building online application process.

Human Resources

Department procedures and work instructions (Catherine Kubiak)

While we have many detailed department procedures, we need to review and update these documents.

Design, plan and implement Inclusion Advisors (Catherine Kubiak)

Core HR and the Center for Equity and Inclusion developed the Inclusion Advisor role. Our implementation was put on hold due to the personnel changes in the Center. Our new CEIO is onboard. We hope to implement this program in 2019-2010.

Automated time entry - pilot (Catherine Kubiak)

Human Resources has requested to have our timesheet information automated. In other words, have time sheet information moved into PS and not require data entry. IT leadership has indicated a potential solution for automated time entry (and eliminating approximately 8-10 hours of data input).


Build New Enrollment Scoreboard - B. Morrison (Donna Kragt)

The 3 enrollment management scoreboards have been in place for 17 years. The goal of this project is to make the scoreboards more automated and accessible so that decision-makers can make the changes them deem necessary without waiting for scoreboards to be constructed manually. NOTE: This same project was proposed last year, but IT did not support.

Create Accessible Fact Book for Posting on Web Site - A. Meilof (Donna Kragt)

GRCC's Fact Book is not posted on the Web site because it doesn't conform to accessibility requirements. Our goal is to revamp the Fact Book to create an ADA compliant document.

DAAPP Student Survey - D. Bening (Donna Kragt)

Work with the DAAPP Team to create a student survey will which provide data insights on the extent to which our efforts to provide information as well as our programming efforts, are effective. The goal is to find out whether the DAAPP efforts aimed to students are effective in reducing drug and alcohol abuse.

UI wage Data Acquisition, Processing, and Distribution - M. Champion (Donna Kragt)

MI legislation has made UI wage data available to all MI Community Colleges. This data contains wage and industry employment data of past and present students. A request application for the data has already been approved by the state. The project would pursue access to this data and design tools to process the data which would then provide information on the success of our students and graduates in terms of wage and employment.

IT Customer Support

Implementation of Gmail (Kurt Meinders)

Prepare the college for the move from Groupwise to Gmail.

More Campus Community Involvement (Kurt Meinders)

Increase visits to departments and attend department meeting in order to better understand needs. Send out email to departments to see if they would like to meet to discuss issues relevant to their area. Offer departments opportunities to get students involved with our work. Expand our apprentice and internship program at the Support Desk and Desktop Support

IT Enterprise Applications

CAP 5.2 - Investigate the Effectiveness of the Current Campus Enterprise System (Peoplesoft) (Michael Passer)

The purpose of this project is to investigate the long-term effectiveness of the current enterprise system, PeopleSoft. The goals of this project are to embark on a campus-wide effort to: 1) document the current state of the system including strengths and weaknesses; 2) benchmark other enterprise options currently available; 3) develop a comprehensive recommendation/implementation plan.

Update and Improve the Online Center (Michael Passer)

Update and improve the Online Center to utilize more of the new mobile friendly features released by PeopleSoft. This would especially involve the setup of Fluid Class Search. Additionally this will include changing the student prompt questions

Information Technology Services

IT security training & system monitoring plan (David Anderson)

1) Have every college employee trained on how to identify phishing attempts and other attempts to gain access to college computers, data and other information. 2) Monitor\patch critical public facing systems.

Improve video projection and lighting in Ford Fieldhouse for large events like Opening & Learning Day, MLK, etc. (David Anderson)

Research permanent display options that could potentially support Opening day, Learning day, Commencement and other large events Gather pricing information for each option and compare cost of ownership to the possibility of renting systems when needed If a decision is made to install a built in system in the Fieldhouse, put a bid specification together for the equipment and installation as well as oversee the system installation.

Review and Enhance IT infrastructure (David Anderson)

Review, update and implement IT infrastructure equipment that the college relies on for day to day activities used in instructional and administrative areas (ex. load balancer, ups's, firewall)

Review\Implement Mobile Application (David Anderson)

Select and implement a mobile application for use by prospects, students, and parents. An ideal mobile application would provide access to selected PeopleSoft and Blackboard functions, as well as information about campus services and wayfinding. This investment is necessary to meet the increasing expectation of students to use College systems from their mobile devices as shown in, among other studies, the Noel-Levitz E-Expectations research reports

Lakeshore Campus

Increase Lakeshore Campus Enrollment (Daniel Clark)

Fall 2019 Enrollment Goal of 1,000

Library/Learn Commons

Co-Curricular Library Instruction and Reference Services Assessment Project (Brian Beecher)

A co-curricular assessment of the Library & Learning Commons Instruction Program and Reference Services will take place over the next few years as part of CAP 1.4.1. Work will include assessment of CLS100 classes, developing a separate mission statement for the Information Literacy program, student learning outcomes and key service indicators will be identified, best practices will be identified, and a tool for measuring satisfaction and participation will be created.

Library & Learning Commons Policy Revisions (Brian Beecher)

Examine all Library policies on the shared drive and web site and update them accordingly. Identify potential missing policies and create them if needed.

Occupation and Disability Support Services

Co-curricular Assessment of Occupational Support Programming and Implementation of New Perkins Special Populations (Sarah Rose)

To finish and use the co-curricular assessment framework that we have started during the 2018-19 school year to begin collecting Student Satisfaction and Student Learning data regarding the Occupational Support Program and to begin to make changes based on the data collected. In addition, to implement the changes that are relevant to the Special Populations sector of the Carl Perkins Grant.

Implement Clockwork Software onto Campus (Sarah Rose)

Implement electronic infrastructure to maintain records of accommodations, disability types, requests, tests, equipment check out, requests for service providers as accommodations. In addition, create processes for managing intake, test request, service provider assignment work flows given this new database.

Print & Graphics

Brand Identity Templates for the College (Danelle Sedore)

Design Conductor service to our in-house departments and continue to expand templates. Design Conductor service to our in-house departments and continue to expand templates


Amazon Business (Mansfield Matthewson)

Promote Amazon Business as a procurement tool and resource. Maximize associated efficiencies.

Divisional Strategic Visioning (Mansfield Matthewson)

Continue planning to identify shared goals and project initiatives.

Supplier Inclusion (Mansfield Matthewson)

Fully engage Supplier Inclusion Team and develop strategies. Continue to trains BCOs and Assistants on supplier inclusion issues. Continue to monitor and measure. Ensure equity in GRCC spend.

Staff Development

Implement a new eLearning platform and continue to track, monitor and provide consistent data for all learning opportunities for faculty and staff. (Jessica Berens)

SafeColleges was implemented in July 2018. Over the 2018/2019 and 2019/2020 we will continue to roll out new compliance trainings to the various groups including Facilities, new employees, bloodborne pathogens cat A, and HIPAA. In 2019/2020 we will look at how best to track, monitor and provide consistent data for all internal and external learning opportunities for faculty and staff in Administer Training and in eLearning platform.

New Employee Orientation the walking orientation 2.0 (Jessica Berens)

Creating an inclusive environment for new members of the GRCC employee family (relating to current CAP) requires that the first day for a new employee is informative, engaging, comprehensive, and supportive. This includes (but is not limited to) communication between candidate and HR office, amount and format of information distributed, materials provided (bags, padfolios, etc), training experiences, etc.

Supervisor Training Pilot (Jessica Berens)

The pilot phase took place from April to December (with a break in July and August). With the goal to be a comprehensive, cross-function program focused on creating relationships, accountability, and consistency across the college. The program will provide a foundational learning experience that prepares participants for the challenges of everyday management and supervision. Participants will take deeper responsibility for their own learning, development, and performance. The pilot was well received. The Associate Director of HR will connect with the LEAP Facilitator during Winter 2019 to identify process improvements, communication plan, and recommended implementation plan. The plan will be presented to leadership for a potential second cohort beginning some time in 2019.

Updating our department procedures and work instructions (Jessica Berens)

Review all major functions of the department. Identify if department procedures exist. If not, create a department procedure document. If yes, confirm the information is up to date. Create a tracking sheet of department procedures, when they were last updated and when they are up for review.

Student Employment Services

Develop Mock Interview materials (Luanne Wedge)

We plan to expand our interviewing service. Currently, we will meet with students upon request, but we don't have a formal process in place. We would like to develop interviewing materials based on type of position/curriculum and have available for use. We will collaborate with academic departments and area employers to develop appropriate materials.

Expand opportunities for job fairs/employment events (Luanne Wedge)

During the 2018-19 year, SES was contacted by 3 academic departments to help coordinate job fairs for students in their programs. In addition, we are working with the Veteran's office to possibly assist with a Veteran's job fair. Past experience and current feedback from faculty/employers have led us to the direction of focusing on curriculum specific events versus larger, general job fairs with many types of positions. We hope to continue to this work with these departments, improve our processes, and expand to other departments. We also hope that eventually this will lead us into other projects with these employers/departments, which could include mock interviews, job shadowing, etiquette dinners, etc.

Student Life & Conduct

Create a comprehensive resource and web page for students in need (Lina Blair)

Identify and compile on and off campus resources unrelated to academics (food, housing, clothing, furniture, childcare, etc.) and publish to a webpage at in conjunction with CAP 3.3, College Success Center, Suicide Awareness grant team, etc. CAP 3.3 has started this project but it is beyond the scope and responsibility of this team.

Institutionalizing Homecoming (Lina Blair)

Homecoming has proven to be an exciting and beneficial series of activities and events for the past two years and the feedback has been overwhelmingly positive from participants and the folks helping to plan the week. Now that we've piloted the event, we will be expanding the Homecoming planning team and finding ways to ensure that this new tradition continues.

Student Records

Review of Student Records Policies (Valerie Butterfield)

Review Student Records' managed policies for accuracy and equity. With the investigation of an Academic Forgiveness policy for students, the College may also need an adjustment to the Academic Standing and SAP policy. The Department of Education has also encouraged development of policies to protect veteran student's standing in academic programs if they are called to duty and must withdraw from a semester; Student Records will investigate that our practices and/or policies reflect the assumptions of the Department of Education.