Cultural Competence Institute

The Cultural Competence Institute at Grand Rapids Community College is a fee-based training model that offers participants practical skills and evidence-based best practices and strategies. The institute curriculum focuses on how to implement organizational change in environments where conscious or non-conscious cognitive behaviors influence prejudice and discrimination. Institute faculty are trained scholar-practitioners with contributions that shape and influence their field of study. A mandatory prerequisite for enrollment in CCI courses includes, but is not limited to Intergroup Dialogue training, Institute for Healing Racism training, or Cultural Intelligence training.

According to Cross et al., 1989, cultural competence requires that organizations:

  • Have a defined set of values and principles, and demonstrate behaviors, attitudes, policies, and structures that enable them to work effectively cross-culturally.
  • Have the capacity to (1) value diversity, (2) conduct self-assessment, (3) manage the dynamics of difference, (4) acquire and institutionalize cultural knowledge, and (5) adapt to diversity and the cultural contexts of communities they serve.
  • Incorporate the above in all aspects of policy-making, administration, practice, service delivery, and systematically involve consumers (stakeholders), families and communities.

Citation: Cross, T., Bazron, B., Dennis, K., & Isaacs, M., (1989). Towards A Culturally Competent System of Care, Volume I. Washington, DC: Georgetown University Child Development Center, CASSP Technical Assistance Center.