Financial Aid Disbursement and Refund Process

Refunds for all types of financial aid will begin 30 days after the start of the semester.

  • You will receive loan funds in two disbursements each semester.
  • First disbursement will occur approximately 30 days after the beginning of the semester.
  • If tuition, fees and bookstore charges are greater than the first disbursement, the student will not receive a refund until the second disbursement of financial aid is received.
  • Second disbursement will be made after the mid-point of the semester.
  • Because all financial aid funds will not be released until several weeks into the semester, you will need to plan ahead for non-educational expenses such as rent, transportation and child care.
  • You must be attending classes and continue to meet all eligibility requirements to receive a disbursement.

Please reference our webpages on disbursement dates and examples of disbursement calculations.

You must select your refund preference by using the BankMobile process/Personal Code.

  • Refunds can be deposited to your bank account that you choose through BankMobile.
  • Refunds cannot be released to students until financial aid funds are received by the college.
  • Some or all of the first payment may be needed to pay remaining charges.

Refund and BankMobile questions please contact: Cashier's Office at 616-234-4020 or go to Cashier Office Refund Process/Bank Mobile webpage at