Oct. 20, 2025
There’s something to be said for persistence. Although it has taken him five years, Adam Yohannes has finally acquired the skills he needed to break into the computer science field.
“I felt like I was stuck,” Yohannes said. “I wanted to do something with computers, so I earned an A+ certificate right out of high school. College wasn’t working for me, and I couldn’t find a full-time job.”
After a six-month contract stint in Seattle, Adam came back to Grand Rapids and resigned himself to finding a different career. A friend suggested that he check out GRCC because it offered so many options.
“I had decided I would go into the electrician program,” Yohannes said. “Then I found out there was a one-year wait to get in, which nixed that idea. I ran across the Computer Support Technician job training program and thought it might jump-start the career I’ve always wanted. It was the best idea I’ve ever had.”
Adam finished his program in September 2025. He is now a certified A+ technician, having passed both his CompTIA A+ Core 1 and Core 2 exams.
“I was nervous about Core 1, which covers general knowledge, but I passed with flying colors,” Yohannes said. “I was even more uneasy about Core 2, which is more focused on trouble-shooting. That’s not my strong suit, but I still did very well.”
Adam credits Professor Moss Ingram for the incredible support he provided.
“Moss is one of the best teachers I’ve ever had,” Yohannes said. “He helped me study for the exams, giving me tips on how to think and what mindset to have. When I passed, Moss was so excited!”
Adam immediately turned his certificate into a local contract.
“I’m working at Corewell Health, helping them transition from Windows 10 to Windows 11,” Yohannes said. “What’s funny is that I was nervous about my Core 2 test, which is troubleshooting…and that’s what I find myself doing! But the more I do it, the better I’m becoming. I’m still working with Moss to become even more effective.”
It would have been easy for Adam to leave his fellow students in the dust as he cruised off on his new career adventures. But that’s not how he’s wired. Each time he passed an exam, he generously gave time to his fellow students to describe his experience. He shared the method by which he prepared, issues he encountered along the way, and strategies he used to overcome them. He gave advice about do’s and don'ts, and answered any questions his fellow students had about the process.
“I love to help people,” Yohannes said. “I like to give people tips and help them work more effectively. That’s my personal wiring, but it’s also a good fit with the information technology field overall. I just paid forward what I received.”
Adam got involved with FutureTech Careers as an ambassador for much the same reason.
“As an ambassador, I represent GRCC while talking with employers about our program and our students,” Yohannes said. “I know firsthand how hard it is to find a job. I feel like being a FutureTech ambassador allows me to advocate for opportunities that will benefit other students. And I admire many of these companies, so it’s fun to talk with them.”
Going forward, Adam has big dreams for success.
“I really want to become a full-time Corewell employee,” Yohannes said. “I’m currently a level one troubleshooter, and I want to get to level two. I’m also thinking about going back to school to earn my associate degree in computer science.”
Learn more about the Computer Support Technician job training program or the Pre-Computer Science associate degree.