Technology Notification: Upcoming Network Upgrade
As part of our ongoing efforts to enhance infrastructure security and ensure smooth access to college resources, Information Technology (IT) is upgrading the campus network beginning on October 4. This upgrade involves migrating the college to a new Active Directory (AD) domain, a critical step in improving security and delivering modern solutions for our students, faculty, and staff. Actions required before the upgrade: BEFORE October 3, 2024 , move any important files stored on your GRCC computer to a safe location. Once you’ve done this, avoid saving new documents to any of the following locations: Desktop (including desktop shortcuts) Downloads folder Documents folder Music folder Pictures folder Videos folder Browser bookmarks You can save these to the J: drive, S: drive , or Google Drive , depending on your usual storage location. Personal data (including, pictures, music, or videos) should be removed from college devices and moved to a personal drive or device Follow institutional guidelines for data storage—do not move any protected or regulated information (such as student information, financial aid, or health data) to Google Drive.These are protected under laws like FERPA and HIPAA and require secure, approved storage solutions. Make sure to follow the college’s guidelines for storing sensitive data . For support in backing up your bookmarks please reference the following knowledge articles: Chrome Firefox Edge Safari We are committed to minimizing disruptions during this process and will provide regular updates. More details will be shared next week, including specific instructions for navigating the upgrade on and after October 4. If you have questions or need assistance, please reach out to IT via the IT Support Portal , email at itsupport@grcc.edu , or phone at (616) 234-4357.