Enrollment Team Above and Beyond Award Recipients for November 2025
The Enrollment Team was nominated by Kristi Welling for November’s Academic and Student Affairs Council’s Above and Beyond Award. Welling states she is proud to nominate the dedicated employees on her team - Admissions and Enrollment One-Stop Specialists Garrett Esper, Matthew Butterfield, Shawn Hassani, and Juan Cisneros Jr., and Call Center Coordinator Magda Phillips for the GRCC Above and Beyond Award. “These individuals are the unsung heroes of our campus, quietly ensuring that students, staff, and departments are supported with professionalism, care, and incredible knowledge. Although their work often happens behind the scenes, the numbers tell a powerful story of their impact. Between May and August 2025, the team processed over 2,600 high school transcripts, playing a critical role in moving students through the admissions pipeline smoothly and efficiently. Over the past year, they have created an impressive 116 Knowledge Base Articles, serving as a key resource for both internal staff and the wider campus community. In August alone, they triaged more than 2,600 individuals in RJF Student Services and answered over 6,500 phone calls, all while continuously fielding inquiries from staff across campus about student statuses and enrollment processes. Despite the high volume and constant pace, they remain composed, patient, and ready to assist at a moment’s notice. Beyond their core responsibilities, this team consistently steps up to support wherever needed. Whether it’s helping Admissions with Specialist Appointments or pitching in during Orientation, they bring versatility, reliability, and a spirit of collaboration to everything they do. They are truly campus “gurus”, not because they seek recognition, but because they consistently go the extra mile to support students, colleagues, and each other. Their commitment to GRCC’s mission and student success is unmatched, and their work is truly the backbone of many campus operations. For their exceptional service, flexibility, and unwavering dedication, I wholeheartedly recommend this incredible team for the Above and Beyond Award.” Keep up the great work Enrollment Team!