Job ID 125837
Office Assistant
Main Campus
Summer
Non Work-Study
Flexible (within the hours of 9 AM to 5 PM)
ā Answer telephones with professionalism and respond to office requests and inquiries
ā Customer Service: Provide a welcoming work environment, a general understanding and specific information regarding the Collegeās resources and offices: Student Life, Financial Aid, Disabilities Support etc.
ā Answer basic questions regarding similar services in other departments, i.e., and Admissions, Financial Aid, and Student Financial Services.
ā Supporting outreach initiatives to students regarding academic support, personal and professional development
ā Perform administrative work and assist student, staff, and faculty questions
ā Participate in WCIMA events and programs
ā Assist with data collection from students or WCIMA initiatives
ā Serve on planning committees for office initiatives
ā Perform document management, scanning, and processing of electronic documents
ā Reply professionally to e-mail correspondence daily and maintain inbox
ā General office duties as needed
ā Scan confidential documents as needed
ā All other duties as assigned by supervisor
ā Must possess excellent communication and telephone answering skills with good command of the English language
ā Proven customer service experience (six months minimum) with excellent attendance and punctuality
ā Excellent computer, Internet, and data input skills showing speed and accuracy
ā Excellent written communication skills in responding to Web inquiries
ā Comfortable in learning and using new technologies
ā Good organizational and problem solving skills
ā Comfortable working with students of various ages, ethnic and cultural backgrounds, and experience
ā Must have positive attitude and enjoy working with people; be friendly, cordial, and a team player in a multi-person office
ā Detail oriented, self-disciplined, strong work ethic, dependable, efficient with ability to handle workloads and deadlines with limited supervision; and high degree of stress tolerance for fast-paced office
ā Must project professional image in manner and attire at all times
Additional Information:
ā Be enthusiastic, driven, creative, and friendly.
ā Be sensitive to the needs of current and prospective students.
ā Work well in a team environment.
ā Passion for diversity and inclusion.