Job ID 153823
Office Assistant
Main Campus
Summer
Non Work-Study
Up to 15 hrs/wk (M-F between 8am-5pm)
• Serve as a college representative at the Center for Student Life and Leadership and be the first point of contact to students, faculty and staff
• Run a cash register and sell items to students, Issue RaiderCards and other College ID’s, Answer phones and direct calls as needed
• Manage bulletin board postings
• Issue and maintain Bus cards “wave cards” service program
• Troubleshooting student issues and getting them the information needed
• Assist with campus activities and events & Connect students and staff to Raider Connect
• Assist and help maintain the student life email inbox by replying to general questions and ensure follow-up on email threads
• Maintain food pantry and clothing store donations and assist food pantry & clothing store participants
• Articulate what the office of Student Life and Conduct does and what it offers GRCC students
• Help students looking to start an organization and connects them to resources
• Assist With Get Help application and GRCC Cares network
• Other duties as assigned by the Student Life and Conduct Staff
• Desire to help and provide great service to students and community members.
• Willing to learn and follow Student Life customer service model
• Strong writing skills and office email etiquette
• Manage and post bulletin board postings
• Punctual and polite & exceptional teamwork skills
• Quick to learn and adapt to change
• Must interact well with people in stressful situations
• Good communication skills to work effectively with people of diverse ages, ethnic and socio-economic backgrounds
• Ability to perform duties with minimal supervision
• Strong PC application skills (word, excel, etc.) and campus software (Atrium, Student Center, email, Blackboard, etc.)
• Ability to lift and move up to 25 lbs.
Desired qualifications:
• Prior cash register and phone experience
• Prior customer service experience
• Comfortable giving instructions to individuals and small groups of visitors
• Polite and welcoming to guests and colleagues