Job ID 173729
Office Assistant
Main Campus
Fall
Work-Study
Weekday mornings (days/times negotiable) 14-28 hrs/wk
ā Welcome students and guests to GRCC by fostering a friendly, supportive, and welcoming environment
ā Answer questions regarding college programs, services, and student technology
ā Respond warmly to all questions, find the information if possible, or connect them to the appropriate department
ā Check-in students for events
ā If front desk coverage is needed, check in appointments for Retention, TRIO, and OSP
ā Show students how to create appointments through EAB Navigate
ā Assist with general office duties for Retention Services
ā Assist with printing, creating fliers, slides, and organizing supplies for Retention Services
ā Assist with planning and running department events and programs as needed
ā Support various student recruitment, outreach, and onboarding activities such as Block Party, open houses, New Student Orientation, etc.
ā Other responsibilities determined by the Dean of Students Office
ā Must be enrolled in at least six credits during fall semester
ā Continuing employment through fall and winter terms is preferred
ā Strong communication skills, and ability to work effectively with people of diverse ages, ethnic and socio-economic backgrounds
ā Must have a track record of excellent punctuality, good attendance, dependability, and reliability
ā Excellent customer service skills
ā Ability to perform duties with limited supervision
ā Must have positive attitude and enjoy working with people; be friendly, cordial, and a team player in a multi-person office
ā Comfortable using and learning new technologies
ā Flexibility to cover morning shifts
ā Must be available to work 14-28 hours per week (around class schedule)
Additional Information:
ā Customer service experience is preferred
ā Familiarity with basic computer functions (Microsoft Word and Excel, internet, e-mail, etc.) and campus software and accounts (Online Student Center, Navigate, Canvas, etc.)
ā Exceptional communication skills
ā Detail oriented
ā Bilingual or multilingual preferred but not required
ā Prior knowledge of GRCC campus and student services is a plus