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Position Description

Job ID 74505
New Student Orientation Ambassador
Main Campus
Summer
Non Work-Study
10-28 hrs/wk (occasional evenings and weekends)

ā— Welcome new students and guests to campus and serve as a role model
ā— Help students learn how to navigate GRCC’s campus, to ease their transition into college
ā— Assist with orientation check-in and assist program staff with technology and logistical needs
ā— Respond properly to questions regarding academic, social, and general campus information
ā— Assist and deliver presentations regarding college programs, services, and student technology
ā— Provide support with orientation preparation and maintenance i.e. assembling information packets/mailings, making telephone calls, scheduling appointments, distributing surveys etc.
ā— Conduct campus tours per a program script and acquaint students with campus buildings
ā— Support other departments and offices affiliated with orientation
ā— Support other Student Life, Admissions, and Orientation programming as scheduled, such as RaiderRally
ā— Assist in answering phone calls, text messages, emails and other inquiries in regards to the college and its admission process
ā— Other duties as assigned

ā— Complete student ambassador training as part of position onboarding
ā— Strong communication skills, and ability to work effectively with people of diverse ages, ethnic and socio-economic backgrounds
ā— Ability to speak in public to small groups (20-30 students)
ā— Follow established dress code guidelines
ā— Project a professional image and appearance
ā— Must have a track record of excellent punctuality and good attendance
ā— Ability to work with others to complete mutual goals
ā— Ability to work on a large team
ā— Excellent command of the English language, oral and written
ā— Experience leading small groups preferred, including campus tours
ā— Excellent customer service skills
ā— Familiarity with basic computer functions (word, excel, e-mail, etc.) and campus software (Online Student Center, e-mail, Blackboard, etc.)
ā— Be willing to work in a virtual and in-person environment
ā— Ability to perform duties with minimal supervision

Additional Information:

DESIRABLE QUALIFICATIONS
ā— Experience leading and speaking in front of small groups
ā— Exceptional communication skills
ā— Bilingual or multilingual
Transfer