Academic Program Code: 165
The Computer Support Specialist program trains technicians for employment in business, industry, research and education. The purpose of the program is to prepare individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems in person, on the phone, and via electronic support. The program includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, problem solving, and principles of customer service.
This degree provides students with the courses needed to seek employment in the areas of computer repair, help desk technician, and application specialist.