Job ID 70475
Office Assistant
Main Campus
Summer
Non Work-Study
20-28 hours per week
● Greet and direct visitors, students, members of the College, and the public, and
respond appropriately to requests made in person, via telephone, voicemail, group
messaging, via e-mail and/or other relevant technologies.
● Use campus systems to figure out why a student might not qualify for an appointment
and let them know what corrective action they need to take.
● Schedule and/or assist students in making appointments using Navigate.
● Perform filing, copying, general housekeeping and other clerical requests.
● Other duties and projects as assigned.
● Ability to provide excellent customer service in a high-paced demanding work
environment.
● Ability to work with and respect diverse populations.
● Project a professional image, including punctuality and good attendance record.
● High positive energy level and interest in helping and supporting students, staff and the
community.
● Must be proficient in verbal and interpersonal communication skills.
● Maintain the highest level of confidentiality and ethical standards.
● Must use good judgment in handling sensitive or difficult situations in a pleasant and
professional manner.
● Demonstrate initiative and problem-solving abilities.
● Complete work accurately, with attention to detail.
● Work well in teams and with others.
● Develop specific goals and plans to prioritize, organize and accomplish work
● Manage time effectively.
● Give and receive constructive feedback.
● Must be available for at least Summer-26 and Fall-26.
Additional Information:
DESIRED QUALIFICATIONS
● Preferred but not required: Must have completed at least 12 credits at Grand Rapids
Community College with a GPA of 2.0 or higher.
● Preferred but not required: Minimum of six (6) months customer service experience.
● Preferred but not required: Proficient computer skills in Microsoft Office, Internet skills,
PeopleSoft, Online Student Center and Canvas.
● Bi-lingual candidates preferred.