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ADA Accommodation Request

Employee Accommodations

Whether you have previously received accommodations and would like to explore additional options, or you have never had accommodations and believe they may now be appropriate, please reach out to us. You may contact hrbenefits@grcc.edu with questions about the process or to request more information about accommodations in general.

Accommodation Requests

The Employee Accommodation process has transitioned to a secure online system using Guardian Case Management Software. Employees can now initiate requests by completing a simple online ADA Request Form.

If you are a faculty or staff member in need of an accommodation for a temporary or permanent disability that will assist you in performing your job functions, please follow the steps outlined below to begin the process.

Steps to Complete the ADA Campus Reporting Form

  1. Go to the ADA Request link .
    • If you land on an intermediate page, select the link at the bottom labeled “Return to Grand Rapids Community College Single Sign-On Login Page.”
  2. Log in using your GRCC credentials.
  3. You will be directed to the Campus Reporting Form.
  4. Complete all fields, providing any important details or context we should be aware of regarding your request.
  5. Once all information has been entered, click Submit Report.

After You Submit

  • The HR Benefits team will be notified of your submission.
  • A report number will be assigned to your ADA case.
  • An HR representative will follow up with next steps via email through the Guardian online system.

Important Reminders

All communications and documentation must be submitted through the Guardian email system to ensure accurate tracking and centralized recordkeeping.

Please be advised that communications will be sent from GRCC@guardianconduct.com via our new ADA platform, Guardian. Kindly note the sender address and its reference to “conduct” in the system name. While the platform also supports student conduct processes, ADA cases are administered independently and are not associated with conduct matters. Unfortunately, the system-generated email address cannot be modified.

Accommodations Process

Generally, when an employee requests a workplace accommodation, they will be asked to submit documentation of the qualifying disability and requested accommodations through the Guardian ADA Reporting System. Documentation should come from the medical practitioner who diagnosed the disability or who is providing care related to the disability. In reviewing requests, every effort will be made to maintain confidentiality. The ADA Coordinator will engage in a dialogue with the employee to answer questions about the process or the specific accommodations requested.

The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations. Resources are available to both employers and individuals on their website. 

Human Resources Generalists

You may also contact your HR Generalist to get you started on this process, or to answer questions you may have.

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