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Information Technology Student Support

Our goal is to better help you, the community, understand and utilize your technology at GRCC. Below are FAQ's to assist you. As a student, you will encounter many different types of technology here at the college. If you need more help, additional resources are available at our Customer Support Portal.

Read me first!

Password resets and Student ID numbers cannot be provided via email. You may reset your MyGRCC password online. Call (616) 234-4357 for any assistance.

Call (616) 234-3300 if you have forgotten your Student ID.

Helpful links

Student Help Topics

MyGRCC

Where do I sign in? MyGRCC Portal

What is available on MyGRCC? Online Center, Blackboard, Email, GSuite, Navigate, and Student Link

How do I sign in? Your Username is typically first and last name (e.g. johnsmith)

What if I’ve never used MyGRCC before? If you have not set up your account, use the first time user link on the MyGRCC sign in page: First Time User

Additional MyGRCC Information: https://supportdesk.grcc.edu/TDClient/53/Portal/KB/?CategoryID=101

Online Student Center

Where do I sign in? MyGRCC Portal - Under My Apps select Online Center.

  • What is available in the Online Student Center? Check grades Register for classes, Official & Unofficial Transcripts, Print off Enrollment Verification, Pay for classes, Check your Financial Aid information (including FAFSA)

Blackboard

Where do I sign in? MyGRCC Portal - Under My Apps select Blackboard.

What is available in Blackboard? Current courses, Report cards, Course announcements, Distance learning orientation, Surveys/Evaluations, Tasks, and Campus alerts.

Student Email (Gmail)

Where do I sign in? MyGRCC Portal - Under My Apps select GSuite.

How do I sign in? Your username and password is the same as your MyGRCC Login. Your login will be username@email.grcc.edu. You must enter the @email.grcc.edu after your username.

GRCC does not provide POP, IMAP or Exchange services for student email. There is no method to get student email other than to log into email.grcc.edu. *Note: Your student email account will automatically expire 1 year after your last class has ended.

Google Docs (Gmail)

Where do I sign in? MyGRCC Portal - Under My Apps select GSuite. Alternatively, you can access your drive directly.

What can I access in Google Drive? Google Drive provides you with a cloud storage space where you can upload files, share files, and create files. You have access to Docs, Sheets, Slides, Forms, and more!

How do I sign in? Your username and password is the same as your MyGRCC Login. Your login will be username@email.grcc.edu. You must enter the @email.grcc.edu after your username.

GRCC Wireless Network

Instructions for connecting to the GRCC Wireless network.

Additional tips

Transfer