Information Technology Student Support

GRCC Information Technology

Our goal is to better help you, the community, understand and utilize your technology at GRCC. Below are FAQ's to assist you. As a student, you will encounter many different types of technology here at the college. If you need more help, additional resources are available along the right side of this page.

Student Help Topics

 

MyGRCC

Where do I sign in? MyGRCC Portal

What is available on MyGRCC? Online Center, Blackboard, Email

How do I sign in? Your Username is typically first and last name (e.g. johnsmith)

What if I’ve never used MyGRCC before? If you have not set up your account, use the first time user link on the MyGRCC sign in page: First Time User


Additional MyGRCC Information: https://supportdesk.grcc.edu/TDClient/53/Portal/KB/?CategoryID=101

 

Online Student Center

Where do I sign in? MyGRCC Portal - Under My Apps select Online Center.

 

Blackboard

Where do I sign in? MyGRCC Portal - Under My Apps select Blackboard.

What is available in Blackboard? Current courses, Report cards, Course announcements, Distance learning orientation, Surveys/Evaluations, Tasks, and Campus alerts.

Additional Blackboard tips

 

Student Email (Gmail)

Where do I sign in? MyGRCC Portal - Under My Apps select GSuite.

How do I sign in? Your username and password is the same as your Campus Network Login. Your login will be username@email.grcc.edu. You must enter the @email.grcc.edu after your username.

GRCC does not provide POP, IMAP or Exchange services for student email. There is no method to get student email other than to log into email.grcc.edu. *Note: Your student email account will automatically expire 1 year after your last class has ended.

 

Google Docs (Gmail)

Where do I sign in? MyGRCC Portal - Under My Apps select GSuite. Alternatively, you can access your drive directly.

What can I access in Google Drive? Google Drive provides you with a cloud storage space where you can upload files, share files, and create files. You have access to Docs, Sheets, Slides, Forms, and more!

How do I sign in? Your username and password is the same as your Campus Network Login. Your login will be username@email.grcc.edu. You must enter the @email.grcc.edu after your username.

 

Google Cloud Print

Where do I sign in? google.com/cloudprint, preferably in Google Chrome.

What can I access with Cloud Print? Google Cloud Print allows you to upload documents saved to your personal device and print them wirelessly to a GRCC printer.

How do I use Cloud Print? 

  1. Login using your student email credentials, eg. username@email.grcc.edu
  2. Click the PRINT button.  This will prompt you to upload a document for printing.
  3. Select the document you wish to print.
  4. Select either the GRCCPersonalPrintingGray or GRCCPersonalPrintingColor print queue. As a reminder, black and white prints cost $0.10 per page, and color prints cost $1.00 per page.
  5. A message stating Print Job Added will confirm that your job has been successfully submitted to your selected print queue.
  6. Login at the printer to access and print (release) your job/s.

See the following video for more information: Personal Device Printing

 

GRCC Wireless Network

Instructions for connecting to the GRCC Wireless network.