How Refunds are Provided
Your first step is to choose how you would like to receive your refund using the BankMobile Disbursements process. Refunds will be deposited to the bank account of your choosing.
You must be attending classes and meet all eligibility requirements to receive a refund. Any withdrawals from your classes or late starting classes may delay refunds. If you are only attending one semester and receive a loan at GRCC, it will be split into two disbursements and your refund may be delayed until we have disbursed the second half of your loan around the midpoint of the term.
If tuition, fees, and bookstore charges are greater than the first disbursement, you will not receive a refund until the second disbursement.
Note: For any questions regarding BankMobile, and how to receive your refund, please contact Student Financial Services at (616) 234-4020.
When Refunds are Provided
Refunds are processed and issued approximately 30 days after the start of the semester. For single semester loans, the second disbursement is issued approximately 30 days after the first disbursement. Our Important Dates page provides all the necessary information on the specific days that refunds will process in any given semester. Lastly, if a student is enrolled in courses that only run in the second half of a semester, their refund will process after those classes start.
How To Use Financial Aid to Buy Books
Financial aid can be used to purchase textbooks and required course materials for your classes. Please visit the following webpage for more details.
Class Attendance and Financial Aid
You must begin attendance in each of your courses and continue to attend throughout the duration of the semester in order to be fully eligible for your financial aid. Your aid may be reduced or canceled if it is reported that you did not begin attendance in one or more of your courses.
Consult with the Financial Aid Office before you withdraw from or stop attending any course after semester start. If your instructor reports that you have not attended class for 14 or more consecutive calendar days with no contact, you may be administratively withdrawn from that course. Withdrawals from one or more courses after semester start can impact your eligibility for a refund or delay it. Withdrawals can also affect your current and future financial aid eligibility.
Refunds occur only after all charges for tuition, fees, books and supplies, and RaiderCard transfers are paid and you have begun and maintained attendance in all of your courses as stated above.