Job ID 133831
State Aid Office Assistant
Main Campus
$12.50
Summer
Non Work-Study
10-15 hours per week
● Assist in creating, reviewing and revising financial aid websites, communications, forms, and
promotional/informational materials for state aid programs and related events.
● Work in cooperation with members of the Financial Aid Office and with other GRCC departments to implement improvements as appropriate to the state aid communication materials, timelines, and processes.
● Assist with general student phone calls, student emails, and other tasks as needed.
● Assist with evening and weekend events as needed to assist other students with completing the FAFSA.
● Perform other duties as assigned.
● High level of attention to detail and working with complex processes
● Demonstrated technology skills, including proficiency with MS Office products
● Handle and maintain highly confidential information in compliance with FERPA, HEA, institutional and other regulatory data security protocols
● Ability sit for prolonged periods of time
● Ability to communicate effectively with a diverse student, staff and business partner population and provide exceptional customer service
● Ability to plan and work independently and as a team member