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Report a Vending Machine Issue

If you encounter an issue with a Coke or Canteen vending machine on campus (e.g., the item didn't dispense or you didn't receive change) please follow these steps:

  1. Complete the form below to report the issue
  2. Please allow for 3-5 business days for processing and communication
  3. Refunds: Once the refund is approved, the refunds are given via RaiderCard funds and can be used anywhere Raidercard funds are accepted on campus. Refunds are currently only available via Raidercard.
Contact
Which type of machine requires service?
This is typically located on a sticker at the top left or top right corner of each machine.
Is this a Coke Vending Machine?
Location of the Machine
Which floor of the building is the machine located? If you're unsure of the floor, please describe the area the machines are located in.
What is the nature of the problem?
Confirmation
Signature
I understand that completing this form does not generate a refund to my account. All refunds will need to be vetted and approved. Please allow 3-5 business days for processing.
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