Web Editor Support

We're here to help!

Email us at webhelp@grcc.edu. For urgent requests, call us at (616) 234-2549.

Our team is here to support you:

Editors need to review their department pages every month to make sure content stays sharp. Here are some key things to consider.

Review: Review the Web editor reminders for this month.
- Check: Open all your pages.
  - Check your hours.
  - Check faculty and staff at the bottom of your department homepage.
  - Test all the links. (Tip: Control + Click opens in a new tab)
Simplify: Find one way to simplify the user experience and reduce the word count, in the spirit of continuous improvement!
- "Eliminate needless words:" The most accessible and impactful pages are concise.
  - Have a large block of text? Chances are that most users are skimming or skipping it entirely.
  - Don’t be afraid to ask “Do we even need this content?”
  - We can help you rethink or rewrite content.
- Is there a page with very little content that ought to just be a section on another page?
- If you we can help talk through challenges, reach out to webhelp@grcc.edu.
Events: If you have upcoming student-facing events and want them posted to your department page, the GRCC events page and Raider Connect? Let us know.
Celebrate: When you’re done, celebrate. Hi-five another department editor. You’re serving the community!

To request training for your two department editors, email webhelp@grcc.edu.

Here's what to know about editors:

Each department head determines who their two editors (a primary and a secondary).
They receive training to edit page content using Drupal (grcc.edu's content management system).
They are required to review the department pages at least monthly to ensure page content is accurate.
They work closely with all of us on the Web and Digital Strategy team. We can make any edits they are not comfortable with. All the edits that editors make are checked by the web team before going live.